Phone Operator Jobs

Description
Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:

• Takes urgent messages and distributes to proper physician
• Makes appointments/RS appointments
• Scans insurance paperwork, Rx paperwork, and patient information into EMR
• Assists in requesting/providing medical records when needed
• Other site-specific tasks as assigned by management
• Sends lab orders to the lab/facilitates lab requisitions
• Sends triage call to triage line
• Answers phone lines
• Takes hospital consults/ and forward information to the appropriate physician
• Sends last visit note to referring offices if medical records release on file

Requirements
Qualification/Requirement:

• Ability to deal with problems involving occasional, last-minute changes in generally standardized situations.
• Ability to apply a common sense understanding to carry out detailed and involved written and/or oral instructions.

Education/Training/Experience

• High school diploma or a GED
• Six months of related experience and/or training

Physical Demands And Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle, or feel objects, tools, or controls.
Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.
The noise level in the work environment is usually moderate.
All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills and abilities to perform each duty proficiently.
PI213623421