Pet Care Reservation Specialist

Beds-N-Biscuits in Wheat Ridge, CO is looking to hire a full-time Reservation Specialist to join our pet care team and help care for animals. Can you provide above-and-beyond customer service? Do you want to work for a highly respected and stable pet care company? Are you looking for a successful career path with a company that values you? If so, please read on!

This pet boarding position earns a competitive wage of $20/ hour plus tips. We provide our sales team with great benefits, including employee discounts on products and services, PTO, an exciting environment, and a fun team. If this sounds like the right pet boarding opportunity for you, apply today!

About Beds-n-biscuits

Located in Wheat Ridge, Colorado, we are a combined home-away-from-home and pet paradise! We have everything needed to pamper each furry friend that walks through our doors! For over 20 years, our guests have enjoyed the spacious, climate-controlled indoor enclosures we have as well as our fun outdoor play yards. We offer a full range of services, including daycare, boarding, and grooming. From daycare spas to fluffy blankets and raised beds, we provide it all! Our guests enjoy all-day play with lots of new friends, plus plenty of human interaction with our experienced staff! Tails start wagging as soon as cars turn into our driveway!

Our staff is a major reason why our clients love being with us. Our employees love to play with and care for each pet. We appreciate it and our furry companions love it! Our team is very important to us, so we make sure that we provide great perks such as discounts, a supportive environment, and opportunities for advancement and growth! Join us!

A DAY IN THE LIFE OF A RESERVATION SPECIALIST

As a Reservation Specialist, you will be the voice of our pet care business. You are always respectful and professional in all your interactions. You take inbound phone calls from current and prospective customers. Also, you make outbound phone calls to return voicemails or follow up on emails and reservation requests. You use phone scripts combined with your excellent communication skills to build the value of our services, build relationships with customers, and promote a variety of activities that are best for each animal. Our primary goal is to ensure each dog is happy, safe, and healthy during their stay.

You process new reservations from start to finish. In order to establish trust and help customers overcome the fear associated with leaving their dog, you handle customer questions and concerns with patience and empathy. Using your sales skills and competitive nature, you promote services that benefit each animal. You use your attention to detail as you document the details of each call. Since you are an animal lover, you also enjoy promoting services that are truly in the best interest of every pet!

Qualifications For a Reservation Specialist

• Must be at least 18 years old
• Not allergic to dogs or cats
• Love for dogs
• Basic proficiency with Microsoft Office
• Ability to input information into the computer while speaking on the phone
• High school diploma or equivalent
• Basic computer literacy

At least one year of call center, sales, or hospitality experience is preferred but not required. Do you thrive in a fast-paced environment? Are you adaptable and work well under pressure? Do you present yourself professionally? Are you friendly and able to establish a good rapport with people easily? Do you learn new things quickly? Do you have excellent communication skills, both written and verbal? If yes, you might just be perfect for this pet boarding position!

ARE YOU READY TO JOIN OUR PET CARE TEAM?

If you feel that you would be right for this pet boarding sales job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Location: 80033

Job Posted by ApplicantPro