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Pet Admissions Associate - Animal Shelter

Company

Dumb Friends League
Address , Denver, 80231, Co
Employment type FULL_TIME
Salary $20.00 - $20.90 an hour
Expires 2023-08-01
Posted at 11 months ago
Job Description

Job Type

Full-time

Description

Are you compassionate about animals and have a desire to speak for those who cannot? For over 110 years, the Dumb Friends League has been working to end pet homelessness and animal suffering by providing a strong and steadfast voice for those who cannot speak for themselves. If you work well with people too, join our team and help us provide that voice.

Purpose of Position: Provide assistance to patrons relinquishing animals to the League.

Responsibilities include:
  • Clean and sanitize evaluation and intake areas.
  • Communicate with other departments to coordinate and assist with care of shelter animals.
  • Deliver high-level customer service to the League’s patrons.
  • Administer vaccinations and preventative medications.
  • Perform euthanasia and related tasks.
  • Interview patrons to gather information to create animal records in Chameleon database.
  • Prepare and reconcile statements of daily financial transactions.
  • Provide information about League resources and programs.
  • Provide daily animal relinquishment and stray intake services.
  • Safely handle, restrain, and move animals. This includes coordination and movement to address contagion concerns.
  • Manage emotionally difficult situations with strong communication skills.
  • Contribute to and lead initiatives to improve processes and procedures.
  • Provide end-of-life care for animals at their owner’s request.
People Care
People are the key to fulfilling our mission. Making internal and external patrons and their needs a primary focus is expected in all situations. This position interacts with and collaborates with employees at all levels of the organization. Communication occurs through face to face, telephone, and electronic interactions and may also include contact with the general public and League business partners. Communication and contact must be clear, understandable, cooperative, professional and respectful in all circumstances. Employees are expected to actively support a positive team environment, directly address conflict, and appropriately express concerns.

Key Competencies
Key competencies are work behaviors and expectations necessary for successful job performance. They encompass knowledge, skills, abilities, attitudes and actions. More in-depth definitions regarding these competencies are available from your manager, human resources, and can be found on the employee intranet.

Organizational Key Competencies
  • Emotional Intelligence
  • Excellence
  • Customer and Community Focus
  • Integrity and Ethics
  • Adapting to Change and Ambiguity
Position Key Competencies
  • Community Partnerships
  • Analytical Thinking
  • Strong communication skills
SHIFT DETAILS: 4, 10-hour shifts, with weekend availability required

Full Time Benefits – Please visit our website for a comprehensive list of all offered benefits.
  • Flexible spending accounts
  • 401(k)
  • Benefits (medical, dental, and vision)
  • League-paid Life and Short-Term Disability Insurance
  • Paid Time Off (PTO)
  • And more!
  • Holiday Pay
Compensation: $20.00 - $20.90 per hour (starting pay commensurate with market, experience, and equity)

Requirements

Qualifications

Knowledge/Skills/Abilities
  • Ability to follow timelines for projects, accomplish multiple tasks, and maintain flexibility in a dynamic work environment.
  • Proficiency in Microsoft Office Programs
  • Strong interpersonal communication skills
  • Excellent verbal and written communication skills.
Required
  • Valid driver's license and insurable driving record
  • High School diploma or equivalent
Preferred
  • Experience providing high level of service to customers
  • Training in social work/communications
  • Proficiency in MS Office programs
  • Excellent interpersonal communication skills
  • Knowledge of veterinary care/animal health
  • Professional experience in animal welfare/ working with animals
  • Demonstrated ability to work in a fast-paced environment
  • Strong customer service skills
  • Experience working with Chameleon database
  • Excellent organizational skills with strong attention to detail