Personal Shopper Jobs

Job Summary

Essential Duties and Responsibilities

• Organizes, bags, and loads orders into customer vehicle.
• Maintains friendly and customer-service-oriented attitude by assisting customers with online orders, answering questions, responding to complaints, and providing substitution options.
• Remains current on tender policies and procedures related to checks, credit, debit, coupons, EBT, etc.
• Uses suggestive selling initiatives to promote product sales.
• Prepares orders received online by accurately selecting product from shelves and organizing for order pick-up in a timely manner.
• Maintains safe and sanitary working and shopping environment. Cleans workspace and cash wrap; and spot cleans spills and breakages.
• Takes precaution when handling objects to avoid damage to products, property, etc.
• Remains current on product knowledge and food safety standards to ensure quality and freshness of orders. Places orders in storage at proper food temperature and promptly retrieves from storage prior to customer’s arrival.
• Ensures accurate checkout totals for customers by properly weighing, keying, and scanning items.
• Accesses or memorizes product codes and remains familiar with ad and special items.
• Identifies item out-of-stocks, recommends substitutions of similar value, and promotes advertised specials.

Knowledge, Skills and Abilities

• Ability to multi-task and work in a fast-paced environment.
• Basic knowledge of temperature and refrigeration standards for selected products.
• Basic mathematical and counting skills.
• Ability to work flexible schedules including nights, weekends and holidays.
• Ability to learn new technology systems, methods and processes.
• Ability to determine ideal ripeness in produce.
• Basic knowledge of cash register.
• Basic knowledge of food quality standards.
• Ability to maintain a high level of accuracy.
• Ability to communicate effectively in written and verbal form with customers and partners. Ability to remain courteous with customers at all times.

Education, Experience, and Qualifications

• TABC/LACT certification required where applicable.
• Six or more months of related experience or an equivalent combination of education and experience required.
• Minimum of 16 years of age required; 21 years of age required in Louisiana.

Physical Demands

• Frequently required to push, pull, maneuver or lift objects up to 40 lbs.
• Frequently required to talk and hear.
• Occasionally required to push, pull, maneuver or lift objects up to 75 lbs.
• Continuously required to stand or walk.
• Frequently required to bend, kneel or squat.
• Continuously required to use close vision, distance vision, depth perception or the ability to focus.
• Attendance at work is required.
• Continuously required to use fine finger movements (ex. sorting and typing).
• Continuously required to use hands for reaching, touching or handling.

Work Context and Environment

• Quiet to moderate noise level.
• Frequently exposed to outside temperatures and weather.
• Occasionally exposed to cleaning agents.
• Occasionally exposed to wet, slippery or damp conditions.
• Occasionally exposed to extreme heat conditions (non-weather).
• Work is generally performed in a retail store.
• Occasionally exposed to extreme cold conditions (non-weather).