Personal Shopper Jobs

Job Summary

Essential Duties and Responsibilities

• Ensures accurate checkout totals for customers by properly weighing, keying, and scanning items.
• Takes precaution when handling objects to avoid damage to products, property, etc.
• Organizes, bags, and loads orders into customer vehicle.
• Identifies item out-of-stocks, recommends substitutions of similar value, and promotes advertised specials.
• Prepares orders received online by accurately selecting product from shelves and organizing for order pick-up in a timely manner.
• Accesses or memorizes product codes and remains familiar with ad and special items.
• Remains current on tender policies and procedures related to checks, credit, debit, coupons, EBT, etc.
• Maintains friendly and customer-service-oriented attitude by assisting customers with online orders, answering questions, responding to complaints, and providing substitution options.
• Uses suggestive selling initiatives to promote product sales.
• Maintains safe and sanitary working and shopping environment. Cleans workspace and cash wrap; and spot cleans spills and breakages.
• Remains current on product knowledge and food safety standards to ensure quality and freshness of orders. Places orders in storage at proper food temperature and promptly retrieves from storage prior to customer’s arrival.

Knowledge, Skills and Abilities

• Basic knowledge of food quality standards.
• Ability to communicate effectively in written and verbal form with customers and partners. Ability to remain courteous with customers at all times.
• Ability to determine ideal ripeness in produce.
• Ability to maintain a high level of accuracy.
• Ability to work flexible schedules including nights, weekends and holidays.
• Ability to learn new technology systems, methods and processes.
• Basic knowledge of temperature and refrigeration standards for selected products.
• Basic mathematical and counting skills.
• Basic knowledge of cash register.
• Ability to multi-task and work in a fast-paced environment.

Education, Experience, and Qualifications

• TABC/LACT certification required where applicable.
• Minimum of 16 years of age required; 21 years of age required in Louisiana.
• Six or more months of related experience or an equivalent combination of education and experience required.

Physical Demands

• Continuously required to use close vision, distance vision, depth perception or the ability to focus.
• Frequently required to push, pull, maneuver or lift objects up to 40 lbs.
• Attendance at work is required.
• Occasionally required to push, pull, maneuver or lift objects up to 75 lbs.
• Continuously required to stand or walk.
• Continuously required to use fine finger movements (ex. sorting and typing).
• Continuously required to use hands for reaching, touching or handling.
• Frequently required to talk and hear.
• Frequently required to bend, kneel or squat.

Work Context and Environment

• Occasionally exposed to cleaning agents.
• Quiet to moderate noise level.
• Occasionally exposed to extreme heat conditions (non-weather).
• Frequently exposed to outside temperatures and weather.
• Occasionally exposed to extreme cold conditions (non-weather).
• Work is generally performed in a retail store.
• Occasionally exposed to wet, slippery or damp conditions.