Personal Care Worker Jobs

Employment Type

Full time

Shift

Description:

POSITION PURPOSE

The personal care assistant/worker is responsible for providing various care services necessary for attending to thepersonal needs, support, and health status of participants.

Disclaimer: The following statements are intended to describe the general nature and level of work assignedto this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties andskills required of the individual in this position. Other duties may be assigned as deemed necessary orappropriate by management.

Essential Functions

• Consistently demonstrate (leads by example) TH PACE Values to all internal and external customers
• Know, understand, incorporate, and demonstrate the Mission, Vision, Values and Guiding Behaviors of TrinityHealth and Trinity Health PACE (TH PACE) in behaviors, practices, and decisions.

(Participants, visitors, volunteers, and colleagues). Create and maintain an atmosphere of warmth, propagating acalm environment throughout the office.

• Execute assignments in a culture that is shared and collaborative across all divisions within TH PACE.
• Perform all assigned tasks in accordance with our established policies and procedures, and as instructed by yoursupervisors. Follow work assignments, and/or work schedules in completing and performing your assigned tasks.
• Promote and maintain collaborative relationships with managers, peers, and customers by effectively fostering ateam environment, building consensus and resolving conflicts.
• Maintains a working knowledge of applicable Federal, State, and local laws and regulations, TH PACE Corporate

Integrity Program, Code of Ethics, as well as other policies and procedures in order to ensure adherence in amanner that reflects honest, ethical and professional behavior.

• Maintain strict and confidentiality of all participant information.
• Assist in identifying signs and symptoms indicating physical, emotional, or behavioral change in participants andreporting these signs to the center staff and/or supervisor, including but not limited to, any changes in skin integrity, bowel and bladder status, food/fluid intake, or changes in ambulation.
• Provide nursing care as assigned in a safe manner, consistent with the policies and procedures of the PACEOrganization.
• Responsible for participant safety, identify safety hazards and emergency situations, and initiate corrective actionas able.
• As part of the health care team, provide personal care assistance that will maintain the independence of theparticipant to conduct activities of daily living, including toileting, showers, eating, and grooming. Assist in themaintenance of physical activity, exercise, and walking.
• Participant assistance may be required in the center, clinic, or home health/In Home Services department.
• Attend and participate in scheduled training, in-service training, mandatory annual in-service training andeducational classes as required/needed.
• In light of a disaster will know your disaster recovery, crisis management and business continuity plans and actwithin your role that is developed within the business continuity plan. Which may include working at anotherlocation, remotely from home, and maintaining constant contact with key personnel.
• Maintain current written records, indicating ongoing documentation of services provided, reassessments ofchanging needs, and participant’s expressed wishes.
• Assist transportation staff with loading and unloading of participants from vehicles. Assist participants beingtransported in PO vehicles as needed.
• Escort participants to medical, dental, optometry, rehabilitation, and other appointments as necessary.
• Assist with general activities such as conversing with participants, recreation activities, meal and snack serving,and housekeeping.
• Attend staff meetings and participant care planning on a regular basis.
• Provide behavioral supervision or support for participants, such as reality orientation, reminder to follow throughwith nursing and medication instruction, diet restrictions, and emotional reassurance.
• Prepare and submit timely written reports as required.
• Assure compliance with infection control, personal protection equipment, blood-borne pathogens, hazardousumaterial handling, and fire safety standards.
• Participate as a member of the interdisciplinary team in ongoing participant assessment and monitoring. Reporton personal care services provided and the self-care abilities of participant, including changes noted inparticipant’s condition.
• Attend and participate in staff meetings, in-services, projects, and committees as assigned.

Minimum Qualifications

• High school diploma or equivalent required. Certified nurse assistant certification in the state PO is locatedpreferred.
• Demonstrates superior written, verbal and/or American Sign Language (ASL) communication and presentationskills appropriate for audience comprehension. Well-developed communication skills, written, oral or throughASL, that may be used either in an on-site or virtual environment is required. Able to communicate effectivelywith individuals and groups representing diverse perspectives.
• Experience in a long-term care facility or with a community-based geriatric program preferred.
• Possesses a high degree of personal accountability, responsibility and independent decision-making abilities withthe skills to interpret programs, goals, objectives, policies and procedures of the organization in line with mission,vision, and philosophy of TH PACE.
• Must be action-oriented, have business acumen, manage conflict well, be customer focused, have high decisionquality, flexibility to adapt to ongoing change and have organizational agility. Ability to work with minimalsupervision and exercise independent judgment.
• Minimum of one (1) year of documented experience working with a frail or elderly population or if less than one(1) year of experience, must receive appropriate training from the PACE organization on working with a frail orelderly population upon hiring.
• Ability to research, analyze and assimilate information from various on-site or virtual sources based on technicaland experience-based knowledge. Must exhibit critical thinking skills and possess the ability to prioritizeworkload.
• Comprehensive to expert proficiency with Microsoft product suite (MS Word, Excel, Power Point, etc.); basicknowledge and experience with electronic mail and calendaring system. Knowledge of systems necessary,experience preferred. Ability to type with speed and accuracy. Ability to use other software as required to performthe essential functions of the job.
• State of North Carolina - Must have Employee Medical Statement that meets the requirements of the Standardscompleted prior to beginning employment, signed within previous 12 months by an MD, NP or PA, indicatingthat the employee has no illness or health condition that would pose a risk to others and can perform the dutiesassigned in the job.
• Excellent organizational skills. Ability to perform multiple duties and functions related to daily operations andmaintain excellent customer service skills. Ability to perform frequent detailed tasks and provide immediateservice with frequent interruptions. Ability to change and be flexible with work priorities. Strong problem-solvingskills.

PHYSICAL AND MENTAL REQUIRMENTS AND WORKING CONDITIONS

• Must be able to see (with or without corrected vision) and hear or use prosthetics that will enable these senses tofunction adequately so that the requirements of this position can be fully met.
• Primarily works inside with frequent kneeling, crouching, reaching, lifting, sitting, walking, bending and lifting.
• Must be able to adapt to frequently changing work parameters and adapt to work priorities that frequently change.Must be able to work on a variety of tasks/projects in physical or virtual environments that may be stressful withindividuals having diverse personalities and work styles.

Must be able to push, pull, move and or lift a minimum of 20 pounds if applicable.

 Physical mobility that includes movement from place to place.

 Must be able to sit for long periods of time.

 Physical agility, that includes ability to maneuver body while in place.

 Dexterity of hands and fingers.

 Coordination, including eye-hand, hand-foot.

Must possess the above ability with or without the use of prosthetics that will enable adequate functionality sothat the requirements of this position can be fully met.

• Must be able to relate to and work with ill, disabled, elderly, emotionally upset and at times hostile customers.
• Must be able to speak, read and write the English language in an understandable manner. American SignLanguage (ASL) maybe applicable.
• Subject to exposure to noise, infectious waste, diseases, conditions, etc. including TB, HIV, HEP B viruses. Maybe subject to the handling of and exposure to hazardous chemicals.

Must possess the ability to deal tactfully with personnel, participants, family members, visitors, governmentagencies/personnel and the general public.

• Must be able to spend majority of work time utilizing a computer, monitor, and keyboard. Must be able to workwith frequent interruptions and perform detailed tasks.
• Must be able to cope with the mental and emotional stress of the position. Must be able to comply withorganizational policies and procedures.
• Must meet the general health requirements set forth by the policies of this organization, which include a medicaland physical examination.
• May be required to work beyond normal working hours, on weekends and other positions temporarily whennecessary and may be subject to call back during emergency conditions. May be required to work on shifts otherthen those which originally hired.
• Must not pose a direct threat to the health or safety of other individuals in the workplace.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

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