Pc Tech- Northwest Backfill

Job#: 1349474
:
PC Technician Opening in Burlington, Woburn, and Winchester, MA!
Apex Systems combines with parent company On Assignment to make it the 2nd largest IT staffing agency in the country.
Apex has an opportunity for a PC Technician role. This is a +3-month contract position, and the pay rate is flexible depending on experience. Here are the details:
For applicants who are interested in the PC Technician opportunity; please send a Word resume to Liz Papell, Technical Recruiter, at [email protected]
Position: PC Technician
Apex Job ID: 1349474
Location: Burlington, Woburn, and Winchester, MA (On-site)
Rate: Negotiable based on experience
Duration: 3+ months contract

• Candidates must be or willing to be fully vaccinated and boosted for COVID-19

Position Description:
Our client is hiring a new PC Technician to join their team. This role will work closely with other technicians to help set up workstations and assist with implementing Epic for legacy accounts at Beth Israel. Candidates are expected to be highly organized, communicative, and have experience in a similar effort.
Responsibilities:

• Provides second-level support for all workstation problems within established timeframes.
• Upholds corporate policy guidelines and recommends new and improved guidelines to ensure compatibility and to improve service to the user community.
• Assists users with backup and recovery procedures to ensure full system recovery.
• Provides workstation technical support to the Information Technology organization regarding all desktop hardware and software including assisting with 3rd party vendor application installations.
• Analyzes and resolves user problems and concerns associated with workstation hardware and/or software, conferring with other Information Technology teams and/or the management on difficult or complex problems that cannot be resolved within established service levels.
• Identifies and initiates resolutions to problems and concerns associated with office and workgroup automation to the users satisfaction.
• Maintains a positive working relationship with all Clinic departments to optimize working relationships and communication.
• Monitors the performance levels of all end-user devices and peripherals and advises management on technical issues and trends.
• Coordinates, schedules, and reports on daily activities and specific desktop implementation/upgrade activities
• Maintains technical expertise in desktop support technology.
• Configures, installs, modifies, and relocates desktop devices coordinating with other technical support teams to ensure user satisfaction and device operability. The scope of work can be a single device or a large-scale project involving a large number of devices.
• Perform other duties as required/assigned.
• Researches and recommends technology solutions both individually and as a team member.
• Completes all necessary documentation including creating and updating inventory records, hardware problem records, user documentation, licensing data, and status reports according to department standards and procedures.
• Consults with management on specific matters requiring clarification, interpretation, or exception to standard policies and procedures as well as identifying trends in desktop support requirements.

Qualifications:

• 1-3+ years of experience as a desktop technician
• Past experience in customer service and being hands-on.
• Past experience installing printing applications

EEO Employer
Apex Systems is an equal-opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.
4400 Cox Road
Suite 200
Glen Allen, Virginia 23060
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] (Do not submit resumes or solicit consultants to this email address). UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Apex Systems.