Patient Care Coordinator Jobs

Advanced MedAesthetic Partners (AMP) is a platform of elite aesthetic practices throughout the United States partnering together as thought leaders and innovators in the industry. AMP offers a hybrid support organization combining a professional business services team with the autonomy of private ownership to allow for transformative growth.

With Synergy discover a world of beauty and rejuvenation at our Mobile, AL Medical Spa. Our team is filled with positive, warming, highly skilled injectors and supporting staff. At Synergy Spa, we are growing and we are looking for an experienced professional to assist our patients through their journey. As a Patient Care Coordinator, you will interact with clients daily as well as coordinate practitioner schedules. Additionally, you will assist with various administrative functions including answering phones, processing patient payments, updating client files, and will also be involved with our consultation and sales process.

Position Overview:

The Patient Care Coordinator (PCC) represents our Aesthetic Center. This person is responsible for creating a positive first and last impression with patients. They must possess excellent communication skills and conduct effective and informative client consultations based on the needs and objectives of the patient. The PCC is responsible for promoting the medical practice products, procedures and services through education, patient outreach, and strong skills in consultative selling. The role of the PCC is to achieve business growth through sales of treatments, procedures and products, meeting and exceeding goals of the physicians and implementing strategic plans that meet the needs of the customer.

Requirements

• Must be a team player with a positive attitude.
• Availability to work during peak business needs
• Absolute confidentiality and HIPAA compliance, as outlined in our confidentiality policy, in all matters pertaining to both clients, colleagues and the business.
• Engage DAILY with Synergy based social media accounts – Using your personal or professional accounts - “find” and “like” posts from all Synergy related locations, respond to stories and comment on 5-10 posts a week between all locations.
• Ability to work independently.
• Provide administrative support to headquarters regarding all projects assigned and or delegated
• Professional appearance and matching behavior is key.
• Must be articulate, personable and possess excellent written and verbal communication skills.
• Willingness to succeed and grow individually as well as part of a team.
• Sound listening and customer service skills.
• Computer Skills

Education and Experience Requirements:

• Professional experience and attitude with the ability to relate well with patients, physicians, employees and other professionals.
• Must have the ability to handle confidential issues
• Minimum High School Diploma/ G.E.D or Equivalent
• Must have the ability to understand the goals of the practice and work to create the plan of action to obtain the goals independently and with the physicians
• Previous medical experience working in an aesthetics, plastic surgery, or cosmetic dermatology practice.
• Dedicated to the vision and practice goals
• Strong business acumen and superior organizational skills

Benefits (Eligible for Full-Time Employees):

• PTO
• Medical, Health, Dental, Vision
• Competitive benefit package
• 401k matching