Patient Accounting Specialist - Remote Or Hybrid Opportunity - Full Time

Summary

Summary

Remote Workers - MUST reside in one of these states:

• Missouri
• Texas
• Virginia
• Arizona
• Florida
• Montana
• Illinois
• Louisiana
• Indiana
• South Dakota
• Minnesota
• Idaho
• Kansas

This position coordinates and facilitates patient medical billing and collection activities in assigned area(s). Assigned areas may consist of, but may not be limited to; billing, payment posting, collections, payer claims research, customer service, accounts receivable, etc.

Qualifications

• Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.
• Possess and maintain computer skills to include working knowledge of Microsoft Office Suite and ability to learn other software as needed.
• Commitment to working in a team environment and maintaining confidentiality as needed.
• Minimum of one (1) year experience in a hospital or medical office setting preferred.
• Excellent organizational skills, detail-oriented, a self-starter, possess critical thinking skills and be able to set priorities and function as part of a team as well as independently.
• Possess ability to maintain confidentiality and understand HIPAA guidelines and other applicable federal laws.
• Possess and maintain computer skills to include working knowledge of Word, Outlook, Excel, and ability to learn other software as needed. Proficiency in Excel preferred.
• Excellent verbal and written communication skills including the ability to communicate effectively with various audiences.
• Excellent interpersonal and customer service skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.
• Proficient with basic accounting and ten-key by touch preferred. Prior experience with business mathematical tasks and correspondence preferred.

Job Specific Duties

• The above essential functions are representative of major duties of positions in this job classification. Specific duties and responsibilities may vary based upon departmental needs. Other duties may be assigned similar to the above consistent with knowledge, skills and abilities required for the job. Not all of the duties may be assigned to a position.
• Posts payments and adjustments utilizing the appropriate fee schedule, policy and/or procedures in accordance with patient statements, remittance advices, insurance carriers, electronic downloads, etc. and as applicable to assigned area(s).
• Acts as a Patient Accounting liaison between patients, clients, providers, payers, vendors and other Logan Health departments as applicable to assigned area(s).
• Identifies credits, variances and trends. Performs appropriate action to facilitate resolution in a timely manner.
• Documents all communication, both written and verbal, in an accurate, clear and factual manner.
• Responsible for all Medicare, Medicaid, and Case Management insurance denials processing as applicable to assigned area(s).
• Interprets explanation of benefits (EOB) message codes, validates payer processing and identifies potential payment discrepancies as applicable to assigned area(s).
• Provides exceptional customer service to stakeholders for questions and concerns.
• Effectively manages assigned work in accordance with team expectations, department productivity, and quality standards and as applicable to assigned area(s).
• Completes account maintenance review to ensure account information is accurate within billing system.
• Analyzes and interprets account data to facilitate timely claim and payment resolution as applicable to assigned area(s). Collaborates and/or refers unresolved issues and escalates to appropriate party.
• Responsible for all insurance appeals and works with appropriate stakeholders to ensure completion as applicable to assigned area(s).
• Serves as point of contact for quotes, equipment authorization, etc. as applicable to assigned area(s).

Maintains regular and consistent attendance as scheduled by department leadership.

Shift

Day Shift - 8 Hours (United States of America)

Schedule Details

Please know schedules and shifts are subject to change based on patient care and department/organizational needs.

Schedule

Logan Health operates 24 hours per day, seven days per week. Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed.

Notice of Pre-Employment Screening Requirements

If you receive a job offer, please note all offers are contingent upon passing a pre-employment screening, which includes:

• Health and Immunizations Screening
• Drug Screening
• Physical Demand Review/Screening
• Criminal background check
• Reference checks

Equal Opportunity Employer

Logan Health is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability or any other basis protected by applicable law. If you require accommodation to complete the application, testing or interview process, please notify Human Resources.

Our people are everything.

The amazing providers, employees, and volunteers at Logan Health gift this organization with their innovation, knowledge, and compassion. Together, we're connecting our community to trusted, quality care and helping to improve lives every day.

Do you dream of living and working in a beautiful area surrounded by stunning scenery and endless recreation?

Are you ready to evolve your career while working alongside passionate, talented, brilliant people?

Join our remarkable team and create positive patient experiences every day!