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Patient Access Rep Jobs
Company | Huntsville Hospital |
Address | Decatur, AL, United States |
Employment type | FULL_TIME |
Salary | |
Category | Hospitals and Health Care |
Expires | 2023-07-31 |
Posted at | 9 months ago |
Overview
- Provides coverage in other Patient Access areas as needed.
- Greets and interviews patients or calls and interviews patients by phone to obtain all necessary insurance and demographic information.
- Provides excellent customer service and service recovery when needed.
- Determines patient financial responsibility, collects and posts all applicable copays, deductibles, and co-insurance balances.
- Assists patients in making payment arrangements when appropriate.
- Verifies insurance benefits, precertification status, and medical necessity information.
- Completes all registrations and preregistrations in a timely manner.
- Accurately identifies patient records using 2 patient identifiers
- Performs registration duties with minimal supervision or guidance.
- Responsible for knowledge of all pertinent policies and procedures.
- Required to attend all departmental staff meetings.
- Must utilize AIDET and HEATT to problem solve with patients, visitors, co-workers and staff from other departments.
- Successfully completes all required tests and quizzes in NetLearning
- Accurately enters data into the registration system, including medical, demographic, insurance, precertification, and medical necessity data.
- Assists patients with completing all necessary admission forms.
- Escorts patients to treatment locations.
- Must be able to multi-task and prioritize multiple simultaneous duties.
- Responsible for managing personal time and attendance, notifying supervisor immediately of issues.
- Education / Certification:
- Experience
- Additional Skills / Abilities
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