Part-Time Remote Admissions Credentials Representative, Office Of Admissions Operations

ADMISSIONS OPERATIONS (BL-OPER-IUBLA)

The Office of Enrollment Management serves Indiana University Bloomington by recruiting, enrolling, and serving the undergraduate population. We are deeply committed to transforming students' lives through access, engagement, and success while becoming the most innovative, strategic, and visionary enrollment management team in the nation. With a strong focus on diversity and excellent service, OEM works with campus partners to make IU Bloomington the best university possible.

The Office of Admissions Operations provides operational, processing, and custom systems support for undergraduate recruitment and admissions activities on the Indiana University Bloomington campus.

Department Specific Responsibilities

• Assists with other processing tasks on an as-needed basis.
• Identifies and escalates curriculum discrepancies and processing irregularities.
• Develops skill in the use of local and enterprise systems and databases (Hydrus, OnBase, SIS) to facilitate processing of transcripts and other academic materials.
• Continuously monitors workflow processing queues, prioritizing and adjusting tasks as needed to meet deadlines and support initiatives.
• Maintains expertise in data entry of high school curriculum from transcripts and other sources, with particular emphasis on speed and accuracy.

EDUCATION

Required

• High school diploma or equivalent (HSED or GED)

WORK EXPERIENCE

Required

• 2 years of office work experience.

SKILLS

Required

• A high degree of integrity, accountability, and attention to detail as problems detected in the processing workflow may impact a student's admission status
• Ability to take initiative and exert reliability, flexibility, and positive attitude while handling stressful situations and confidential information and materials
• Ability to exhibit competence, patience, and tact in a fast-paced environment
• Strong organizational, multitasking, and problem-solving skills
• Excellent interpersonal and communication skills, including a customer service orientation and ability to interact and effectively communicate with a wide variety of individuals
• Advanced keyboarding skills and experience with Microsoft Office Suite (Outlook, Excel)

Must be able to maintain a complex operational schedule and have some flexibility in work schedule. Position requires a high degree of tolerance for stress and extended time at a computer during high volume work periods.

This is a remote position. You will need to demonstrate technology and system access to the following:

• Ability to run Pulse Secure VPN and connect to IUanyware.
• A microphone and speakers, or a headset with an attached microphone.
• A high speed, stable internet connection.
• 2 monitors (at least 14 inches each).
• A full, standard-size keyboard and mouse (trackpad will not suffice).
• A PC running at least Windows 10 or a Mac running Catalina.
• A quiet, private work environment.
• A webcam for Zoom video conferencing.

This is a fully remote part-time position that will start in August 2023 with the Admissions Operations Processing and Systems team.

Each week in August we begin onboarding a group of Student Data QA Specialists. Therefore, the starting date is flexible within this timeframe.

This is a fully remote position. However, this is subject to change in the future based on university policy and business needs.

$13 an hour

This position has flexible shifts between 8:00 AM-5:00 PM ET, Sunday - Friday. Saturday shifts and additional weekday hours will be available during our high-volume months.

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Paid Parental Leave
• 10 paid holidays per year
• Generous Paid Time Off
• Base retirement plan contribution from IU, subject to vesting
• Employee Assistance Program (EAP)
• Life insurance, LTD, and AD&D options
• Health Savings Account with generous IU contribution
• Multiple plan options for medical insurance
• Additional supplemental retirement plan options
• Dental insurance
• Tuition benefit for IU classes

Learn more about our benefits by reviewing our online Benefits Brochure.

Career Level: Part Time Employee

FLSA: Nonexempt

Job Function: Part Time Employee

Job Family: Part Time Employee

Click here to learn more about Indiana University's Job Framework.

This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

If you wish to include a cover letter, you may include it with your resume when uploading attachments.

Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University’s Notice of Non-Discrimination here which includes contact information.

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at [email protected] or by visiting IUPD.

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Telephone: 812-856-1234