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Part Time Receptionist Jobs

Company

Toyota Of Glendale

Address Glendale, CA, United States
Employment type PART_TIME
Salary
Category Motor Vehicle Manufacturing
Expires 2023-05-12
Posted at 1 year ago
Job Description
The Receptionist courteously and efficiently answers all phone calls to the dealership in a timely and professional manner along with routing calls to the appropriate employee or department. The Receptionist ensures to have all customers that call in have a pleasant first response from our receptionist.


Work Schedule Tuesday 12 pm to 9pm, Thursday 9 am to 6 pm, Saturday 1 pm to 9 pm and Sunday 1 pm to 8 pm. (Schedule is subject to change if necessary).


The ideal candidate has a high school diploma or GED and previous retail and/or customer service experience. Automotive dealership experience preferred. He or she must have a pleasant and courteous personality, strong administrative and organizational skills, good computer and internet skills, and an excellent customer service focus.


In addition to competitive pay, we offer our employees Health, Dental, Vision, Life, 401K, Health & Wellness Program, community involvement and company paid vacation and holidays.


  • Strive to respect and facilitate teamwork within all departments.
  • Assist the service staff in contacting customers to inform them that their vehicles have been completed.
  • Answer all incoming calls according to all company policies with exceptional telephone skills.
  • Direct phone calls to the appropriate parties as necessary.
  • Basic computer and Microsoft Office skills.
  • Performs other duties as assigned.
  • Take written messages for occupied personnel and notify them as soon as possible regarding pending messages.
  • Must be a team player with a strong sense of commitment to the customer and team members.
  • Professional appearance and work ethic.
  • Addresses customer concerns and issues or escalates them as needed.
  • Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress.
  • Service or hospitality industries experience a PLUS!
  • No experience required but a PLUS!
  • Coordinates questions and issues with the appropriate department personnel.
  • Previous retail and/or customer service experience.
  • Automotive Dealership experience a PLUS!
  • Maintain confidentiality of company and customer information at all times.
  • Friendly with high energy and the willingness to go above and beyond.
  • Helps with clerical/office tasks, such as scheduling appointments, maintaining records, sending bills, answering phones, ordering supplies, etc.
  • Must conduct oneself in a professional manner.
  • Bilingual (Spanish) a PLUS!
  • Answer service department telephone calls to the people requested and best suited to take the call and take written messages when the needed personnel are not available.
  • Strong organization skills, able to multi-task, and can manage time to meet frequently changing deadlines in a fast-paced environment.