Part Time Customer Service Lot Attendant

Part Time Customer Service Lot Attendant

Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.

Our motto is “Hire Fast, Pay Fast." You can start today and get paid today! Schedule a hands-on working interview and get paid for it. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid immediately upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.

Part Time - $16.00-$17.50 DOQ

U-Haul Offers:

• Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
• Business travel insurance
• 401(k) Savings Plan
• Health insurance & Prescription plans, if eligible
• Paid holidays, vacation, and sick days, if eligible
• MetLaw Legal program
• Dave Ramsey’s SmartDollar Program
• Dental & Vision Plans
• Gym Reimbursement Program
• Career stability
• You Matter EAP
• 24-hour physician available for kids
• Opportunities for advancement
• LifeLock Identity Theft Protection
• Employee Stock Ownership Plan (ESOP)
• Mindset App Reimbursement
• Critical Illness/Group Accident Insurance
• Life insurance
• MetLife auto and home insurance

Customer Service Representative Responsibilities:

• Other duties as assigned
• Prepare rental invoices and accept equipment returned from rental.
• Drive a forklift (certification offered through U-Haul upon employment)
• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Install hitches and trailer wiring.
• Participate in ongoing continuous U-Haul education through U-Haul University.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Clean and inspect equipment on the lot including checking fluid levels.
• Fill propane (certification offered through U-Haul upon employment)
• Answer questions and educate customers regarding products and services.
• Move and hook up U-Haul trucks and trailers.

Customer Service Representative Minimum Qualifications:

• Part Time 15-25 hours per week
• Able to be flexible with inside and outside duties
• Available to work outdoors
• Computer knowledge
• Weekends and Holidays are required if needed (Depending on your schedule )
• Valid driver’s license and ability to maintain a good driving record

Work Environment:

The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.

Physical Demands:

The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.

U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

About Us

Since 1945, U-Haul has been serving do-it-yourself movers and their households. Like many other successful ventures, the concept for U-Haul was generated out of need. After World War II, there existed the widespread need for do-it-yourself moving equipment that would be available on a one-way, nationwide basis.

U-Haul co-founders L.S. "Sam" Shoen and his wife, Anna Mary Carty Shoen, recognized that need and acted upon it. Their visionary approach spread the cost of ownership among many users, facilitating the mobility of the populations of the U.S. and Canada. The covered wagon of the pioneers morphed into orange U-Haul trailers. In the process, an industry was born.

AMERCO and its family of companies, including U-Haul, have strived to create a culture of health and wellness. As of February 1, 2020, and consistent with applicable law, no AMERCO or U-Haul company will hire individuals in states where it may lawfully decline to hire individuals who use nicotine products (Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia and Washington). This policy will not apply to team members hired before February 1, 2020.