Padres Authentics Team Member

DEPARTMENT: Authentics
REPORTS TO: Manager, Hospitality
STATUS: Part-Time; Non-Exempt
San Diego Padres Commitment:
The San Diego Padres are committed to creating a diverse and inclusive environment for our employees. We strive to create an environment for everyone by including perspectives from backgrounds that vary by race, ethnicity, religion, gender, age, disability, sexual orientation, veteran status, and national origin.
We strongly encourage candidates from non-traditional backgrounds, historically marginalized or underrepresented groups to apply.
If you are not sure you’re 100% qualified but are up for the challenge – we want you to apply. We believe skills are transferable and passion for our mission goes a long way.
San Diego Padres Petco Park Promise:
Our service values drive our behaviors to create the best experience for all of our guests who visit Petco Park. As a team member at Petco Park, we genuinely and passionately care about our guests, our ballpark and each other. We make meaningful and memorable connections that set us apart from other venues and experiences. Each position on our team actively lives out this nonnegotiable commitment every day to CARE, CONNECT, EXCEED.
Your role as a Padres Authentics Team Member:
You will be primarily responsible for providing customer service and the sale of Padres Authentics merchandise during Padres home games, and while the team is on the road.
All the responsibilities we will trust you with:

• Educating guests on the MLB authentication program and how to look up certificates online
• Exemplifying our Petco Park Promise: CARE, CONNECT, EXCEED by proactively welcoming all guests to the ballpark and consistently striving to exceed all guests’ expectations
• Participating in the set-up, execution and break-down of Padres Authentics for all Padres home games
• Reporting safety hazards and housekeeping issues to Event Management Center
• Operating the Padres Authentics sales transactions through cash electronic transactions via Square
• Enforcing all ballpark policies and procedures
• Working closely with Manager of Hospitality on the development of the Authentics category

Your areas of knowledge and expertise that matter most:

• Having outstanding communication skills and a positive, energetic personality
• Being bi-lingual in English/Spanish is a plus but not necessary
• Possessing a high degree of discretion, integrity, professionalism, and accountability
• Being consistent, punctual, and have reliable attendance
• Having a strong knowledge of computers and handheld devices with ability to troubleshoot, experience with Square a plus but not necessary
• Having a strong ability to work well with co-workers and supervisors in a team environment
• Having a professional image and demeanor

You will be required to meet the following:

• Minimum physical requirements: able to travel to and gain access to various areas of the ballpark for prolonged periods of time during games and events; able to lift and transport up to 35 pounds
• Must be at least 18 years of age by the start of employment
• Able to work flexible hours including evenings, weekends, holidays and overtime as needed. Must be able to work during Padres home games, non-game days while team is on the road and other special events as needed
• As a condition of employment, you must successfully complete all post-offer, pre-employment requirements, including but not limited to a background check

Salary and Additional Compensation:
Per the California pay transparency law, the pay rate for this position is $17.91 per hour. Part- time non-union employees are subject to the San Diego Living Wage Ordinance and rates will increase accordingly.
In addition to your hourly rate, the Padres offer PTO, employee discounts, appreciation, and recognition opportunities.