Packaging Lab Technician, Packaging Innovation

• Strong written and verbal communication. Ability to communicate effectively with external and internal customers.
• Proficient with Microsoft Office (Excel, Word) and Microsoft Outlook.
• Must be able to work weekends
• Must be able to lift up to 49lbs and team lift 50 -100 lbs
• Experience working in an industrial laboratory or warehouse environment.
• Comfortable switching desk to hands-on lab work interchangeably
• Willing and able to work on powered equipment-for example forklift
• Proven analytical skills and highly comfortable with numbers.

Are you interested in reducing waste in Amazon’s supply chain? If packaging waste makes you cringe, Amazon’s global packaging organization may be the place for you. As part of the Packaging Lab team, this position is primarily responsible for testing packages in accordance with documented laboratory processes that simulate the Amazon fulfillment network. They are also responsible for reviewing 3rd party test reports from other labs, recording test results, and communicating with both internal and external stakeholders regarding testing. These tests are part of the Frustration Free Packaging Program, and help Amazon validate when a product can be safely shipped without the need for additional packaging. This position is within the Packaging Innovation organization and the work directly impacts global packaging automation and reduction goals, in support of Amazon’s Climate Pledge. Packaging Lab Technicians also support other various packaging and robotics requests, including limited travel to fulfillment centers and corporate offices. To learn more about packaging programs at Amazon, please visit our website: https://www.aboutamazon.com/packaging/
The ideal candidate is comfortable with sustained physical activity and operating machinery, but also comfortable with sitting at a desk for long stretches. They deal well with ambiguity, and exercise good judgement and bias for action. They are mentally flexible, adapt quickly to changing workflow and priorities, and view new tasks as growth opportunities. When new equipment is installed, they read the manual and are excited to learn how to use and maintain the new asset, and are curious about how it works. They earn trust with their team, and demonstrate ownership over the lab as a whole, not just their individual work. They look around corners, and call out barriers before they become larger issues. Most importantly, they thrive in a support environment, and obsess about both internal and external customer experience.
Responsibilities include:

• Record activity and maintain data integrity in a variety of systems and tools.
• Regular lab cleaning, preventative maintenance, and 5S
• Interact with non-English-speaking stakeholders, using available translation tools when necessary.
• Participate in varied Packaging and Robotics onsite and virtual support projects
• Review 3rd-party test reports, demonstrating high attention to detail.
• Supporting internal teams with project launches and trials, including (less than 10%) out-of-state travel.
• Conduct both in-person and virtual packaging testing and document results
• Communicate with vendors and internal customers in a timely and concise manner
• Review customer feedback and use packaging expertise to advise internal teams.
• Maintain and promote safety within the Lab
• Provide packaging feedback to other Amazon teams.
• Manage multiple projects and varying tasks simultaneously.

We are open to hiring candidates to work out of one of the following locations:
Sumner, WA, USA

• Previous experience with Packaging Design and Failure Analysis
• Previous experience with testing in an industrial laboratory environment or in quality control.
• Previous experience with 3D Printing
• Previous experience with CAD Tools, particularly Artios and Solidworks
• Previous experience in a client facing role
• Previous experience with ISTA Test Methods
• Experience in data mining +manipulation using programs such as SQL, Redshift

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $31,200/year in our lowest geographic market up to $73,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.