Overnight Security Officer Jobs

We invite you to start your career at the Four Seasons Private Residences at 706 Mission Street. Four Seasons is powered by the people, and we are looking for your passion to curate a luxury lifestyle for our residents. Our guiding principle on how we treat each other is the Golden Rule. We are searching for individuals with the right skills, the right attitude, a passion to provide intuitive service, and those who thrive in a team player environment.

We offer excellent benefits including:

· Position rate is $30.00

• Medical, dental, & vision

• 401K Retirement plan with matching

• New Parental Leave

• Paid holidays, vacation, and sick pay

• Complimentary accommodations at Four Seasons Hotels & Resorts worldwide

Situated directly across from Yerba Buena Arts Center and Gardens and the SF MOMA, we are the newest and most exclusive private residences in San Francisco. We offer a Club Level which combines meticulously crafted, art filled amenity spaces with curated programs-exclusively offered to residents and their guests. This space encompasses a bar lounge, a private dining room, outdoor entertainment terrace overlooking Jessie Square, a library, a game room, a golf simulator, and a fitness studio. As the world’s premier luxury hospitality brand, Four Seasons is known for offering experiences of exceptional quality and creating enduring value-supported with a deeply instilled ethic of personal service.

The Role - Overview - We are actively searching for an experienced and energetic individual to become the Overnight Security Officer of Four Seasons Private Residences at 706 Mission Street!

The Security Officer is part of a team responsible for the security and safety measures throughout the property. The Security Department promotes and maintains every aspect of the property’s physical security and safety for Guests, Residents, Employees, Assets, and Reputation 24-hours a day. Security Officers need to be skilled in problem solving with a high attention to detail. All interactions are expected to be handled with sensitivity towards all occupants and workers, anticipating their needs so that we can meet our standards and achieve maximum Residential satisfaction while complying with all Four Seasons’ guidelines and policies.

Essential Functions
This list is not all –inclusive and should only be used as an overview of all actual responsibility.

• Flexible and able to work any shift, 7 days a week, and within 24 hours in a day, including weekends and holidays when required.
• Respond to Resident support needs with the highest level of timeliness, hospitality, and professionalism.
• Provide services addressing residential unit electronic lock problems / reprogramming and basic maintenance.
• Complete related duties and special projects as assigned by the Assistant Director of Security.
• Display complete knowledge of the fire/life System and all support systems, their functions and emergency response procedures.
• Implement all policies and procedures regarding security and safety.
• Contain and transport items potentially contaminated in accordance with Blood Borne Pathogen program and training.
• Completing the daily log and the shift checklist, including pass-down information for the upcoming shift.
• Share duties in Security Operations Center with emergency and department phone monitoring, closed circuit television monitoring, alarm monitoring, vendor/solicitor/visitor access, and key control.
• Assists Resident Service Attendants/Doorman with responsibilities and duties in their absence or due to heavy volume periods.
• Work harmoniously and professionally with co-workers and supervisors
• Receiving, processing, and delivery of packages/parcels for residents and building related management personnel.
• Project an image of friendliness, professionalism, and willingness to provide personalized services to all building occupants, workers, and neighbors, whether over the phone or in person.
• Patrol building noting and correcting safety, security, and fire hazards. Able to walk/run upstairs while carrying a fire extinguisher.
• Demonstrate professional communication when utilizing all two-way radios and company issued mobile cell devices.
• Write comprehensive incident reports and conduct thorough investigations with discretion. Maintain report records, assist and follow-up on investigations.
• Respond with urgency to all emergency conditions and events such as medical assistance / injuries, fires, power failures, floods, leaks, etc.
• Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.

Qualifications & Experience

• Ability to multi-task in a high volume and demanding environment.
• Fluent in English, reading and writing.
• At least 1 year of Customer Service experience is preferred.
• Strong verbal and written communication skills.
• Well-groomed professional appearance and demeanor.
• At least 1 year of Security experience required, preferably in the Hospitality field.
• Troubleshooting and problem-solving skills.
• Must be able to work with minimal supervision and be pro-active in their approach to problem resolution.
• Ability to utilize computer equipment and use email; experience with MS Office, Access Control systems, CCTV Systems, etc. is preferred.
• Serve as a role model for others by demonstrating appropriate business conduct and ethical principles.
• Strong customer satisfaction/people skills.
• Must be flexible with schedule; able to work weekdays, weekends, holidays, overtime, evenings, and overnight on occasion.

What to Expect:

• … and so much more!
• Market-leading pay and benefits (Medical, Dental, Vision and Retirement Savings Plan)
• Be yourself and become a member of a work family that cares about you and invests in your development
• Complimentary Accommodation at other Four Seasons Hotels and Resorts
• 401(k) Retirement Plan
• Culinary, retail and wellness experiences at special rates
• Complimentary Employee Meals
• Master your craft here and abroad! Seasonal “Task Force” opportunities are available
• Paid holidays, vacation, and sick days
• Employee engagement at all levels, where your thoughts and ideas are not only heard but actioned

If you are interested in applying for this position, please click on the APPLY button, attach your resume and cover letter in Word and/or PDF format.

If you are a qualified individual with a disability or disabled veteran and need a reasonable accommodation to use or access our online system, please contact the People and Culture Department at 415-633-3465 or v ictoria.alonso @fourseasons.com .

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - EEOC is The Law

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.