Order Management Specialist Jobs

What is an Order Management Specialist?
We are looking to add another team member to our Order Management team! The primary role of the Order Support Specialist is to partner with our sales department and assist in driving positive experiences with our Domestic Distributors. Tasks commonly include customer support, coordinating expedited orders, delivering status updates, perform telephone support as needed, supervise contract commitments. This is a customer contact position that requires oral and written communication skills.
Primary responsibilities:
Join a team of existing Order Managers and learn from the best!
Receive, review, process and coordinate customer orders and inquiries
Prepare documentation and ensure compliance with regulations.
Provide quality responses to, delivery, price, and new product inquiries.
High degree of cross training required.
Coordinate internal and external questions, concerns, issues, problem solving.
Review contract/purchase orders to ensure customers’ quality requirements are met.
Maintain reports, records, and systems.
Perform projects and related duties as assigned.
Your Qualifications:
2+ years Order processing experience
2+ years of account management or relative customer experience
Strong constitution and positive temperament
Passion for driving process improvement
Ability to multi-task in a fast-paced environment
Able to learn quickly
Excellent verbal and writing skills
Digital literacy with focus on Microsoft Suite Products
Customer facing background including phone support
Works well within a team environment or as an individual contributor
Strong attention to detail
Ability to complete tasks with minimal direction using established policies, guidelines, written & verbal procedures and instructions.
Able to maintain punctual and consistent attendance.
Able to sit in a workstation facing a computer for extended periods of time
Prior experience with Oracle preferred
Prior experience with Microsoft Dynamics a plus
Fluke Overview
Fluke is leading the world in creating software, test tools and technology that will support customers today and in the future . We are a customer-obsessed market leader with a strong reputation for reliability, quality and safety.
A wholly owned subsidiary of Fortive Corporation ( www.fortive.com ), Fluke is a global corporation headquartered in the greater Seattle area. Driven by the successful Fortive Business System, Fluke offers the passion of a startup with the resources of a Fortune 500 company. We are focused on the growth of our individual employees, teams and the Fluke brand.
We Are an Equal Opportunity Employer
Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should ask to speak with a Human Resources representative to request an accommodation.
Everett, WA: The hourly range for this position is $18.35 - $34.06
This position is also eligible for bonus as part of the total compensation package.
Base pay offered may vary depending on various factors, including, but not limited to: job-related knowledge; skills; experience; and other eligibility factors such as geographic location. The Total Rewards package includes competitive base pay and an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and several programs that provide for both paid and unpaid time away from work.