Order Entry Specialist Jobs

ORDER ENTRY SPECIALIST - IMMEDIATE HIRE

Responsibilities

Candidate must be able to take orders, enter in MemberMax software, process, and prepare for shipping. Have a pleasant personality, work well with co-workers, as well as greet visitors to the Technical Center. Work with Accounts Receivable Specialist for daily customer demands.

Responsible to the Business Services Director

Process customer purchase orders received from the web, email, fax, and telephone.

Provide ocean, land, and air freight quotes.

Fulfill customer orders by pulling inventory from stock, packing the order, and arranging pickup by designated carrier.

Facilitate warehouse pickup with brokers by providing documentation to clear customs toinclude shippers' letter of instruction, certificate of origin, harmonized codes, or bill of lading.

Monitor inventory levels to prevent stock-outs.

Manage returns, re-stock of products, and refunds.

Investigate and resolve shipping issues including short-ships, damages, mis-shipments, and lost goods.

Process daily reports for import into QuickBooks.

Communicate and work with the Technical Department on process changes regarding products and website updates.

Ship corporate membership packets

Process UV orders

Answer all customer emails in a timely manner

Ship QC items each day via UPS, FedEx and DHL

Participate in semi-annual inventory count in June and December

Remove and add items to inventory as needed