Operations Supervisor Jobs

Pay starting at 18/hr+ Benefits
Vital Records Control is a national leader in Records Management Solutions. Our innovative service solutions and world-class sales organization ensure solid, consistent growth, both for our company and our staff. We are always looking ahead to develop innovative new services to improve our customers' secure data management needs. To continue our growth, we have an excellent opportunity for an Operations Supervisor in our Charleston, SC location.
We would love to make you a part of our team. Apply today!
Purpose
The Operations Manager’s responsibilities include but are not limited to implementing
quality concepts throughout the operational processes to make continuous improvements.
supervising records center/vault operations and delivery service; maintaining proper staffing; and
reaching specific operational benchmarks. Ensure truck fleet is safely maintained for drivers.
ESSESNTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Essential Functions

• Personnel Management – Candidate will be responsible for, in part, hiring job candidates,

training new/existing employees, enforcing company policies, and ensuring proper
staffing.

• Quality tracking and improvement – Candidate will work with Area Vice President and

Director of Operations to improve the Company’s quality program

• Forecast Requirements – Responsible for budget control, budget reporting, and taking

corrective actions to maintain fiscal responsibility.

• Facilities/Equipment Maintenance – Responsible for maintaining clean and efficient

facilities including vehicle/equipment maintenance. Properly maintain and control the use
of currently available rack space and evaluate the need for additional racks.

• Inventory Control – Responsible for daily records center/vault operations. Includes the

auditing of daily paperwork, overseeing and reconciling daily vault inventories of critical
accounts. Conduct and supervise bay audits.

• Customer Service – Responsible for providing courteous and attentive treatment of all customers’ needs by presenting a professional and positive image when interacting with

customers in person and over the phone.
Competencies

• Problem solving skills
• Experience in implementing quality concepts and practice in a service industry work

environment

• Detail-oriented work style
• Willing and able to do physical work when necessary
• Organizational skills
• Willing to take responsibilities for daily operations
• Commitment to being a key leader in disaster recovery environment and embracing the

unique requirements of servicing both internal and external customers in such an
environment.
Work environment: Must be able to tolerate heat in the summer and cold in the winter.
Physical demands: While performing the duties of this job, the employee is regularly required to stand and walk. The employee is occasionally required to sit, climb/balance, stoop, kneel, or crouch. Must be able to reach, handle, carry, and lift between 10 lbs. and up to 50 lbs. While
performing job duties, the employee is regularly required to talk, hear, read, and identify numbers for accurate order filling and receiving of material.
Education And Eligibility Requirements

• Must be able to pass DOT Physical.
• Must pass drug screen
• High school diploma
• Be able and willing to backfill for driver needs.
• Valid driver’s license with clean MVR and clean background check.
• Supervisory experience (3-5 years preferred)
• Forklift certification