Operations Manager (3Rd Shift)

ODW Logistics has been a leader in Logistics for over 50 years. The company doubled in size and revenue in the last 5 years and looking to expand. ODW Logistics has strong company values of Respect-Trust-Team-Opportunity.

We are a passionate group of team members who are dedicated to the growth of our company and living out our core values. Our commitment is providing a safe and rewarding work environment with career advancement opportunities, that includes you.

The Operations Manager leads one or more large volume operation(s), which may serve a multi-disciplined customer base or multi-facility operations. Responsibilities include safety, customer relations, operational oversight, business metrics, staff development, business development support, and P & L. This position leads teams in continuous improvement projects, as well as having heavy involvement with customer relationships and the business development process.

What a typical day looks like for an Operations Manager at ODW Logistics?

Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ensures the efficient and safe operation of all materials handling equipment.
• Delights and responds to customer inquiries and serves as the point of contact for customer relations.
• Ensures effective procedures are documented and in place for all aspects of the operation.
• Understands and uses company’s warehouse management system.
• Communicates changes in extraordinary handling procedures to office personnel. Complete warehouse worksheet.
• Handles all products according to customer and employer procedures.
• Conducts start-up teams, project teams and training.
• Authorizes and monitors operational expenditures.
• Maintains a continuous professional and courteous relationship with all customers.
• Applies sound communication and motivational techniques in supervising, counseling, and disciplining subordinates in accordance with employment law.

Education and Experience

• Strong analytical abilities coupled with superior team building skills.
• Establish and implement operational procedures for all distribution activities and for start-up operations – ISO experience a plus.
• Must be able to learn software programs quickly, with previous RF experience.
• AIB experience – FDA/ODA/DEA experience a plus.
• Must be able to handle multiple priorities and meet deadlines.
• Must possess excellent verbal, written and interpersonal skills.
• Must be able to assume leadership role in a fast paced, team oriented environment dedicated to delighting the customer and achievement of safety, quality and productivity goals.
• Third Party Logistics experience preferred.
• Five years of management/supervisory experience, preferably in a large, high-volume third party logistics environment.
• Proficiency in MS Office Suite products.
• Bachelor’s degree in Logistics, Industrial Engineering or related operations discipline.

**Our company is an equal opportunity employer.**