Operations Assistant Manager Of Los Angeles Cash Services

Federal Reserve Bank of San Francisco We are the San Francisco Fed, public servants with a congressionally mandated mission to promote a sound and stable economy to support the lives of all Americans. We are a community-engaged bank, and we are committed to understanding and serving the vibrant, diverse people of the Twelfth District. That means we seek and appreciate new perspectives. We respect people for what they do and for who they are. We build opportunities to learn and grow. When you join the SF Fed, you become part of a team united in its purpose to promote an economy that works for everyone.

• Engage team members during their shifts to maintain the highest levels of safety, quality, performance, and engagement.
• Exercise agility by thinking strategically, executing tactically, and collaborating across diverse teams, levels, and situations.
• Champion an inclusive and diverse culture where every team member has the opportunity to fully realize their potential.
• Build a learning culture by ensuring operational leaders maximize the Bank’s career framework program (Navigate) to develop top talent through coaching, mentoring, on the job training, and defined learning paths (including education and certifications).
• Support large-scope projects within the site, across the 12th District and nationally.
• Supervise and manage currency volumes, production capacity, labor resources to ensure performance goals are achieved. Use data driven insights to understand trends and inform decisions.
• Achieve operational excellence in the implementation of the Cash Group and SF Bank strategies by coaching, motivating, and supporting the team; ensure there is a strong adoption and understanding of organizational objectives, vision, and values.
• Continuously monitor and assess operational activities to address gaps in procedural requirements to enable adherence to risk management while also making risk informed decisions that align with performance objectives.
• Develop and lead a leadership team that's passionate about people development, operational excellence, and public service.

• Highly energetic and excellent coaching skills.
• People focused and service oriented.
• Demonstrated ability to work under pressure and make immediate independent judgment decisions.
• Experience scoping, leading, and implementing process improvement initiatives
• Bachelor's degree or equivalent work-related experience
• Strong problem solving and excellent analytical skills.
• Typically requires 5+ years of successful leadership experience in a fast paced, highly regulated operations environment.
• Excellent verbal and written communication skills.

Full time Regular Yes Operations Second (United States of America)