Office Specialist - Omaha Andi Center 8Am-5Pm

Description
Are you a dynamic individual with excellent customer service skills, have an attention to detail, and a desire to help others? If so, WE NEED YOU!
The State of Nebraska, Department of Health and Human Services is seeking an Office Specialist for the Access Nebraska Document Imaging (ANDI) Center.
The ANDI Center offers a variety of work shifts between the hours of 1am and 5pm. Current shift available: Monday - Friday; 8am-5pm
The Office Specialist position is responsible for accurately and timely processing of documents through the ANDI Center. Duties include mail sorting, scanning, document imaging/indexing, and application management. The Office Specialist is a vital part of the Access Nebraska Team in providing support and information for making decisions for the Economic Assistance and Medicaid and Long-Term Care staff statewide.
“You have the passion, we have the opportunities – let’s make a difference for Nebraskans!"
What We Can Offer You

• Career Development and Learning
• Tuition Reimbursement
• Opportunity to be part of a caring organization
• 156% match of first 4.8% contribution to Retirement Plan
• 13 Paid Holidays
• Stable Employment Opportunity
• Generous Leave Accruals and Benefits

DHHS State of Nebraska values our employees as well as a supportive environment that strives to promote Diversity, Inclusion, and Belonging. We recruit, hire, train, and promote in all job qualifications and at all levels without regard to race, color, religion, sex, age, national origin, disability, marital status, or genetics.
For more information about the Nebraska Department of Health and Human Services, please visit our website, http://dhhs.ne.gov.
Examples of Work
This Position Is Responsible For

• Contacting clients during regular business hours as necessary to obtain information to process an application.
• Assist with document storage and destruction.
• Timely handling of electronic and paper Economic Assistance and Medicaid applications received
• Preparing and sending correspondences to applicants, and
• Accurately preparing, sorting, scanning, and indexing documents received
• Compiling and checking documents, records, and reports to confirm accuracy, completeness, and status of information and/or to provide the supervisor or other employees with information for making decisions.
• Utilizing the state computer system to keep case information current.

Qualifications / Requirements
REQUIREMENTS: Coursework/training in administrative/office support functions, procedures, and methods including the operation of personal computers and office equipment; or areas related to the programs and functions of the employing agency. OR Experience in customer service or public contact; or applying criteria/regulations; and/or performing administrative/office/secretarial support work including use of personal computers and office equipment.
Knowledge, Skills And Abilities
Knowledge of: the practices, procedures, and equipment used in secretarial/clerical support operations; customer service processes and principles; the program-administrative policies and guidelines; specialized processes and terminology associated with assigned work; word and data processing software.
Ability to: communicate in person and by telephone, email, and correspondence to exchange information and ideas; interact effectively with persons of diverse backgrounds; summarize technical data and results of research and tracking activities into reports; prepare, proofread, and correct errors in information, documents, reports; understand and apply instructions and program-administrative policies and directives; implement decisions made and take actions selected by others to achieve work objectives, performance goals, and priorities; learn the organizational structure, mission, and activities of the employing agency; learn agency policies and procedures pertinent to the work assigned; maintain confidentiality; maintain accurate records and documentation.