Office - Mail Room Assistant

R1 is a leading provider of technology-enabled revenue cycle management services which transform and solve challenges across health systems, hospitals and physician practices. Headquartered in Chicago, R1 is publicly-traded organization with employees throughout the US and international locations.

Our mission is to be the one trusted partner to manage revenue, so providers and patients can focus on what matters most. Our priority is to always do what is best for our clients, patient’s and each other. With our proven and scalable operating model, we complement a healthcare organization’s infrastructure, quickly driving sustainable improvements to net patient revenue and cash flows while reducing operating costs and enhancing the patient experience.

The Office-Mail Room Assistant is responsible for sorting and bundling account payments by state in order to assist Accounts Receivable Team Members in posting payments to the appropriate patient account.

Responsibilities:

• Compliance with R1 policies
• Fill out accompanying Batch Sheets for each bundle of payments
• Review all checks and correspondence designated “Unable to Locate”. Return those “impossible to identify” back to sender with form letter requesting more information
• Understand, support, enforce and comply with company policies, procedures and Standards of Business Ethics and Conduct
• Effective, efficient, and timely sorting of incoming mail into the appropriate database or lockbox
• Open mail for the assigned database or lockbox and accurately bundle the payments into practical denominations based on Team Policy Procedures
• Accurately pre-sort the mail for the assigned database or lockbox into payment types to expedite processing
• Meet routine deadlines and work schedules as well as timely and accurate completion of special projects and any other duties as assigned
• Display a positive attitude as well as professional, polite, considerate and courteous conduct and treatment of others in the course of duties
• Establish and maintain an accurate understanding and application of the Client Manual as it pertains to the Batching PAPP job function
• Maintain acceptable levels of attendance and punctuality as specified in company and departmental policies

Qualifications:

• The ability to organize work and meet established deadlines
• High School Diploma or equivalent

Skills/ Knowledge Requirements:

• Ten-key by touch –8, to 1,ksph
• The ability to read, speak and write in the English language in a clear and concise manner

Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.

Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: r1rcm.com.