Office Coordinator (Casual Call)

This is a fun position here at Hillcrest Senior Living working with our residents. You are encourage to have relationships with our residents. This position requires you to cover some days, night and weekends. We are open from 8am to 9pm, 7 days per week. It's casual call so, you are asked in advance if you can cover a position. The shifts are normally 8am to 4:30 pm or 4pm to 9pm.
Position Summary:
The Office Coordinator I facilitates the efficient operation of the assigned department(s) by performing a variety of clerical and administrative tasks. Provides administrative support in a variety of functions to an individual, team, department, or other group in the organization. Responds to or routes routine inquiries from external or internal sources with standard correspondence or other messaging. Primary expectations include patient appointing, telephone triage, registration and other activities as defined.
Minimum Qualifications:

• Preferred: 1 year of administrative experience preferred
• High School Diploma or Equivalent

Essential Job Functions:

• Copies, sorts, and files records related to office activities, business transactions, and other matters.
• May take on team lead roles to assist with office activities and functions to maintain efficiency and compliance with company policies.
• Performs clerical duties including typing, filing, and completion of simple forms.
• Prints letters, memos, forms, and reports according to written or verbal instructions.
• May sort incoming mail and delivers to appropriate department or individual; processes outgoing mail.
• Operates office machines including copiers, scanners, phone and voicemail systems, computers, and other standard office equipment.
• Answers phones, directs calls to appropriate individuals, and prepares messages.
• Primarily serve as the receptionist for the office, greeting patients, visitors, or staff.
• Performs other related duties as assigned.
• Patient Appointing

Knowledge, Skills And Abilities

• Strong interpersonal and teamwork skills.
• Ability to work in a busy and stressful environment and manage multiple tasks during designated work shifts.
• Computer applications, MS Office, EMR, internet applications and standard office equipment.
• Detail oriented, organizational skills and the ability to prioritize.
• Demonstrates sound judgement, patience, and maintains a professional demeanor at all times.
• Strong interpersonal, verbal and written communication skills.
• Ability to work varied shifts.

The above statements are intended to describe the general nature and level of work being performed by people assigned to the job classification. They are not to be construed as a contract of any type nor an exhaustive list of all job duties performed by individuals so classified.
77361001 Hillcrest Administration