Nutritional Services Supervisor Jobs

Essential Duties and Responsibilities:

• Supervise, direct, and participate in maintenance of receiving records
• Supervise and ensure adherence to proper standards of sanitation and safety
• Assist with feed quality control program and communication
• Facilitate communication regarding procurement/inventory operations
• Train assigned staff in their areas of work including preparation, sanitation and professional conduct
• With training, euthanize feeder animals as part of a diet management program
• Participate in diet formulation
• Facilitate maintenance and repair of the physical facility and equipment
• Monitor the work of assigned staff for accuracy, proper work methods, techniques, and compliance with applicable standards and specifications
• Supervise, plan, train, and review the work of all NS staff
• Plan, direct, and participate in receiving, preparing, and delivering food and supplies to all animal areas
• Participate in the development and implementation of goals, objectives, policies and priorities for both the department and staff
• Participate in maintenance of diet records
• Respond to inquiries and requests from the animal collection staff in a courteous manner
• Assist with nutrition laboratory operations and research as needed

Supervisory Responsibilities:

• Monitor the work environment of staff, participate in the review and implementation of disciplinary action as needed with the Managerial and Human Resources staff
• Schedule staff; maintain up to date standard operation procedure for assigned areas
• Ensure safe working environment for staff and animals
• Exercise supervision over assigned zoo keeping staff, interns and volunteers for all areas of the responsibility and professional conduct
• Demonstrates leadership of employees through ongoing training to include applicable laws, Zoo policies, business conduct and ethics and the provision of quality services to guests and employees supporting the highest level of program integrity
• Participate in the selection, hiring, training and evaluation of staff

Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Valid driver license with acceptable motor vehicle record to maintain zoo standards of insurability
• Must be 21 years of age or older

Demonstrated knowledge of:

• Operational characteristics of food prep and handling equipment
• Principles of supervision and training
• Advanced methods and techniques of problem solving
• Principles and practices of nutritional record keeping
• Operations, services, and activities of the NS department
• Basic principles and practices of NS operations
• Principles and practices of work area safety and sanitation

Must possess the ability to:

• Clean and maintain physical facility of the NSB according to sanitation and operation policies
• Work independently in the absence of immediate supervision
• Understand and follow detailed oral and written instructions
• Lead, organize, and review the work of staff in the area of work assigned
• Ensure the sanitary preparation of accurate diets
• Communicate and work effectively in a team setting
• Communicate clearly and concisely, both orally and in writing
• Lead and motivate the NS team
• Establish and maintain effective working relationships with those contacted in the course of work
• Operate a variety of food prep and handling equipment in a safe and sanitary manner
• Interpret, explain, and enforce department policies and procedures
• Independently perform the most difficult NS operations, problem solve, and meet emergencies calmly and effectively

Education and/or Experience:

• High school diploma or equivalent required
• Specialized training in related field preferred
• Bachelors degree in biology, zoology, wildlife, nutrition or a related field preferred
• Three years of increasingly responsible nutritional services experience; minimum of 1-year supervisory experience preferred

Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• Ability to work special events and functions as required
• 3 – 4 hours of food preparation in 35 – 40 degree F cooler
• Ability to work irregular hours (holidays and weekends)
• Team oriented environment
• Ability to work outdoors in heat, cold and inclement weather
• This position may be safety sensitive
• –20 degrees F in a freezer for short periods of time
• This position may work around animals susceptible to specific diseases, thus may be subject to regular tuberculosis and rabies titer testing, and the routine use of personal protective equipment such as gloves, face masks

Disclaimer
The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as a complete inventory of all responsibilities, duties and skills required for the position.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor.

Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an at-will basis.

Benefits
This is a full-time position and offers the following benefits:

• Discounts on Food, Merchandise, Attractions, Admission and Programs
• Supplemental Life
• Basic Life AD&D (100% Employer Paid)
• Free Guest Passes
• 401k
• PTO Sell Back
• Free Zoo Membership
• Short Term Disability (100% Employer Paid)
• Dental
• Long Term Disability (100% Employer Paid)
• Flexible Spending Account
• Paid Time Off (Accrual Equivalent to 5 Weeks Per Year)
• PTO Rollover
• Vision
• Medical and Prescription Drug (Employee Coverage 90% Employer Paid, Dependent Coverage 55% Employer Paid)