Night Audit Jobs

Become Part of the TPG Hotels, Resorts & Marina Team……

TPG Hotels, Resorts & Marina’s is widely recognized as one of the nation’s premier hotel management companies. We are a national operator of hospitality assets across the entire chain scale, from focused-service hotels and lifestyle/resort properties to upper upscale luxury hotels and nautically based hospitality assets. Whether an investment partner or straight third-party operator, we are always operating on behalf of capital partners, and our role as entrusted stewards is to deliver top performance for our guests, investors and to fulfill the brand promise. Joining the Team gives you a rewarding career opportunity with a nationally ranked hospitality management company that focuses on customer satisfaction and personal growth. We pride ourselves in continually seeking motivated team members who believe guest service is the top priority.

Night Audit - The Shore House

Position Description

• Audit, balance, post and report on the room charges including phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures to ensure accuracy and proper cash handling procedures are followed.
• Answer inquiries pertaining to hotel services, shopping, dining, entertainment, and travel directions.
• Consistent professional and positive attitude and actions when communicating with guests, vendors and associates.
• Audit, balance, post and report on food and beverage charges to ensure accuracy and proper cash handling procedures are followed.
• Complete, balance and file night audit reports including over/short figures, deposits, counts, house charges, and promotional materials.
• Perform the duties of a Front Desk Agent including greeting, registering and assigning rooms in accordance with policies and procedures. Use suggestive selling skills and company sales programs to maximize revenue and occupancy levels.
• Answer the telephone and transfer callers.
• Prepare and input statistics and income journal sheets for preparation of daily reports.

Skills and Requirements

• Attention to details with good organizational and efficient time management skills.
• Consistent professional attitude and behavior with effective listening and communication skills.
• Ability to work in a fast paced environment, sometimes under pressure, while remaining flexible and efficient.
• Ability to complete Front Desk Agent duties and process night audit in compliance with Company policies and procedures.
• Ability to timely compile facts/figures, identify and investigate issues and resolve basic matters.
• Ability to operate a computer, calculator, phone and other office equipment.

Education and Experience

• Familiarity with hospitality industry practices preferred.
• One or more years of related experience.
• High school education

Benefits

Full benefits package included for full-time employees!

• 401(k) Retirement Plan
• Flexible Spending Accounts
• Paid Time Off, Vacation and Holidays
• Health, Dental and Vision Insurances
• AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio
• And MUCH MORE
• Supplemental Life Insurances
• Disability Insurances
• Identity Theft Protection

EEO/VET/DISABLED