Night/ After Hours Dispatcher

The Afterhours Dispatcher position provides assistance in the day-to-day functions for the terminal.

Essential Functions and Responsibilities:

• Establish and maintains a positive relationship with all drivers.
• Coordinates drivers’ pick-ups and delivers to customers’ requirements.
• Assists with driver problems and/or concerns they may have.
• Effectively communicates with drivers, customers and internal team members.
• Assists with day- to- day functions for our NEL (brokerage), Customer Service, Breakdown and Operations teams, as needed.
• Provides accurate, timely and complete movements and daily driver updates.
• Refers any unresolved driver issues to the Afterhours Leader.
• Performs other duties as assigned.
• Provides on-going direction to drivers by setting clear expectations regarding Safety, DOT Compliance and on-time performance
• Learns and facilitates driver compliance with DOT regulations.

Knowledge, Skills and Abilities:

• 1-2 years of industry experience preferred.
• A high school diploma or GED required. Bachelors’ degree preferred.
• Excellent written, listening, verbal and organizational skills.
• Knowledge of DOT regulations.
• Ability to plan and organize workload.

The schedule is a rotating 7 days on followed by 7 days off; 6PM-6AM

ABOUT US:

Founded in 1991, NAPA Transportation, Inc. (NAPA) is a family owned & operated truckload carrier that provides logistical solutions for companies across the United States. Ronald Accomando founded NAPA with just 4 trucks and a specific vision in mind. After spending years as a Driver himself, Ron envisioned a workplace where Drivers were treated with respect and not just known by their truck number. He wanted his company to be driver focused and have a family feel culture.

Since then, Ron’s son, Nic has taken the wheel from his dad and now runs the day-to-day operation as the President. Through hard work and the determination to succeed, NAPA has continued to grow, year after year. Today, NAPA operates over 1900 pieces of company-owned equipment and proudly employs over 500 hardworking employees (throughout 5 terminals) while continuing to uphold our unique family culture.

Visit http://www.napatran.com to know more.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Job Type: Full-time

Schedule:

• Overnight shift

Ability to commute/relocate:

• Mechanicsburg, PA 17050: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Dispatching: 1 year (Required)

Work Location: In person