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National Makeup Artist (Texas Or Chicago Based)

Company

Chanel
Address , Dallas
Employment type FULL_TIME
Salary
Expires 2023-09-19
Posted at 9 months ago
Job Description
At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.
National Makeup Artist:
The National Makeup Artist (NMUA) are North America’s CHANEL ambassadors and top tier artists focused on delivering an unparalleled client experience and education development support for the brand. They identify and develop BA talent and capabilities to cultivate essential skills and attributes to maximize individual contribution and engagement.
Finally, they provide a unique and memorable luxury client experience at point-of-sale in person or virtually. As a true Brand Ambassador, this individual is highly skilled in CHANEL Makeup Artistry, skincare diagnosis, selling and “ making the client’s dream ours.”

Position Responsibilities:
CHANEL Ambassador: the NMUA embodies the values of the brand.
  • Demonstrate excellent client experience standards at all points of sale.
  • Bring top tier professionalism and energy at all moments when representing the brand, that engage and inspire both clients and in store teams.
  • Attend & participate in CHANEL Education Seminars and Sales meetings as required.
  • Embody and portray the image of CHANEL by adhering to professional conduct and CHANEL image guidelines.
  • Directly interact with clients on brand philosophy, points of difference, product knowledge and fulfilling clients’ beauty needs.
  • In-depth knowledge of CHANEL fragrance and beauty products and as important, service standards.

Experience Creator: the NMUA creates unique in-store client experiences.
  • Develop influential relationships with staff and Retail Partners to inspire and motivate the team to achieve client experience and sales objectives.
  • Role model selling techniques and elevated service standards at point of sale to enhance the client experience.
  • Partner with Account Team before each event to do the following: Pre-event logistics, goals and communication of event theme, focus products and product knowledge.
  • Lead events in key stores across the designated region providing clients with an elevated and high touch experience through elevated skincare diagnosis and makeup application in multiple formats: 1:1 Personal Appointments, Master Class 1: many formats and other event animations.
  • Work with brand partners on new ways to elevate the CHANEL Event Experience, client recruitment and retention, and overall service skills of our Beauty Advisors.
  • Post in-store visits/events, provide feedback to Account Executive and Area Education Director on event experience successes and opportunities.

Learning Coach: The NMUA is an artistic authority.
  • Cultivate an environment that encourages the open exchange of ideas and inspires all artists at point of sale.
  • Possesses strong and effective communication skills to present with authority the latest makeup tips and trends and how it relates to CHANEL’s seasonal looks and color collections
  • Participate and support Education Executives for the artistry portion during trainings, such as onboarding & Seasonal Education.
  • Supports CHANEL Education directives by serving as a role model and by coaching and developing artistry skills and product knowledge to Beauty Advisors, Retail Managers, and Freelance Makeup Artists at the point of sale.
  • Identify and communicate effectiveness of training initiatives, training needs, staff performance, and morale with Retail/Counter Managers, Education Executives and meeting those gaps through in-store support.
  • Participate and educate yourself and our Beauty Advisors through the brand’s e-learning app: Inside Beauty.
  • Develop and execute in store learning activities to support core artistry training priorities within the store environment.

You Are Energized By:
  • Presenting to clients virtually and in-person to inform them of product and service offerings
  • Showcasing your artistry and personality
  • Creativity and the ability to work with clients to achieve their desired result
Position Requirements:
  • Minimum 5 years of in store-experience with Sales or Education background
  • Team player with strong interpersonal skills
  • Experience working in fast-paced retail environments
  • Ability to manage and be accountable for schedule, budget & travel
  • Proven sales success
  • Professional Portfolio preferred
  • Level of comfort and professional performance virtually
  • Multi Language a plus
  • 75% Travel Required
  • Flexibility with scheduling requirements
  • Excellent presentation skills as well as strong written communication skills
  • Cosmetology License, Makeup Certification and/or Aesthetician License preferred
  • Self-motivated
  • Ability to create social content for internal virtual learning platforms to showcase your artistry and personality.
  • College Diploma preferred
Additional Information:
Chanel is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:
Diversity and Inclusion:
  • At CHANEL, we are intentional in promoting Diversity & Inclusion. We foster respect, empathy and dignity for all. We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.
  • We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.
Chanel Community:
  • CHANEL Community empowers our employees to channel their passions, talents and sense of purpose to contribute to and learn from our communities.
  • Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations.
Fondation Chanel
  • For more information, please navigate to the Fondation Chanel website here
  • Since 2011, Fondation CHANEL’s mission is for women and girls to be free to shape their own destiny. Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years.
Sustainability:
  • Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives.
  • CHANEL Mission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels.
Arts and Culture:
  • We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent. US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center.
Career and Leadership Development:
  • We have dedicated in-house teams focused on supporting the onboarding of employees, developing leadership skills via custom programs like Imagine Chanel People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills.
Benefits and Perks:
  • Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)
  • 401K, pension and other incentives
  • Generous paid time off policies to include vacation, holiday, sick and volunteer days
  • Flexibility (flexible time options)
  • Wellbeing resources include dedicated paid time off for wellbeing and a Wellbeing fund.
  • Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
  • Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking
  • Chanel, Inc. benefits and perks are dependent on eligibility and subject to modification by Chanel at any time.