Mobile Receptionist Jobs

At Community Blood Center of Greater Kansas City, we have a passionate enthusiasm for service excellence. We believe diversity drives innovation, and we strive to cultivate a workforce as dynamic and diverse as the communities we serve. CBC seeks creative visionaries who thrive in a culture that fosters growth and advancement. We invite you to build and evolve with a global institution committed to excellence in blood banking, transfusion medicine and cellular therapies, and innovative research. Explore our career opportunities, and learn more about how your skills and expertise can save lives and strengthen communities locally, nationally, and around the world.

Under the direction of the Collection Supervisor, greets and directs donors and guests of the blood center at mobile blood drives. Performs registration of donors in the Blood Establishment Computer System (BECS) per Registration Standard Operating Procedures.

Supports organizational quality efforts by accepting responsibility for

• Participating in the implementation of solutions to problems.
• Reporting any problems relating to the product, process, and quality system, and

Essential Functions

• Create a donor visit and enter appropriate collection type, use type, and group code
• Set up registration area
• Greet donors in a friendly fashion
• Question donor about previous names or nicknames
• Assists with unloading and loading of trucks by helping to bring items from truck to mobile sites.
• Access donor in BECS system and verify or enter address, telephone, and other applicable demographic information
• Complies with CBC safety policies and procedures
• WORK HOURS AND DAYS VARY SO MUST BE VERY FLEXIBLE
• Maintains safe and clean registration area by complying with procedures, rules, and regulations
• Tear down reception area and pack equipment for transport
• Maintains confidentiality of all information regarding donors and staff
• Give donor educational materials and provide instructions on completing donor questionnaire
• Must be able to confidently communicate and interpret intermediate information in English to all members of the public and CBC staff
• Print donor History Form, as applicable
• Following MUO transport, responsible for docking the laptops servers per SOP
• Review donor consent when applicable

Education

• High school diploma or equivalent. Must provide a copy of the transcript.

Experience

• Customer service experience preferred.
• Proficient computer skills required.

Knowledge

• Computer knowledge and experience is helpful but not necessary

Skills & Abilities

• Superior attention to details
• Ability to work effectively with diverse group of people (donors and staff)
• Excellent organizational skills and ability to multi-task
• Excellent written and verbal communication skills
• Excellent customer service skills