Member Business Loan Officer

• This position is eligible for a hybrid work from home schedule, as set and approved by the positions manager in accordance with the credit union's Remote Work policy.
• Full-Time, Non-Exempt/Hourly (40 Hours Per Week).
• Monday through Friday availability required. Requires flexibility to work occasional evenings and weekends as business needs and/or events demand.
• State of Pennsylvania Residency Required.

To analyze, originate, manage, and grow the Credit Union's portfolio of member business loans, with overall objective of maintaining and increasing its asset quality; to develop new and existing business relationships for both loan and deposit services.

This position is eligible for a hybrid work from home schedule, as set and approved by the positions manager in accordance with the credit union's Remote Work policy.

Essential Functions & Responsibilities:

• N 5% Performs other job related duties as assigned.
• E 15% Monitors existing loan portfolio to maintain a high-quality asset base. Maintains up-to-date member files including current balance sheets, profit & loss statements, cash flow projections and all loan documentation. Assist member/staff with business loan related questions, including loan modifications and payment issues. Assists with training of new business lending personnel.
• E 40% Takes applications for commercial loan business. Reviews member financial condition and assesses the member's ability to re-pay the loan. Makes underwriting decisions within approval authority. Completes or directs completion of all loan documents and closes loans.
• E 5% Assists in collection of past due loans and liquidation of collateral if necessary.
• E 35% Participates in developing lending and deposit business for the Credit Union. Calls on clients to expand existing business; calls on prospects seeking opportunities to expand the Credit Union's client base. Represent the Credit Union at various functions to develop and maintain business relationships.

Performance Measurements:

• Promote credit union products and services by cross-selling to meet members', select employer group (SEG) and/or member business needs.
• Under the direction of the VP Specialized Lending, develop strategic goals and targets for new and existing business development and member business relationships. Assist in designing, developing and implementing programs, products and services related to member business loan and deposit accounts.
• Assist with internal audits and examinations.
• Assist the CLO and CXO in the creation and implementation of new member business solutions.
• Maintain a thorough knowledge of state and federal laws related to commercial lending, including any federal or state reporting requirements. Maintain a current understanding of lending regulations and comply with policies and regulations including, but not limited to, Bank Secrecy Act, Truth in Lending, Fair Lending, RESPA, HMDA, MLA, FCRA, SAFE Act and Collections laws. Knowledge of the Small Business Administration lending procedures is required.
• Establish and maintain involvement in community efforts. Be a visible presence in the local communities. Promote the credit union through visible participation in business, community and charitable organizations and activities.
• Provide informed, prompt, professional and accurate service and support to all members and associates. Assist with other member and financial services as necessary.
• Provide support to credit union and CUSO lenders with financial statement analysis, loan documentation, clerical tasks and documentation collection as required.
• Pursue and identify member business loan and deposit clients and service accounts. Present the products/services of the credit union, analyze requests, decision the request within granted loan authority or recommend the request and continue until the request has been satisfied and closed. Ongoing monitoring of the accounts will be required, including periodic loan reviews. Assist in the collection of member business account delinquencies as required.
• Travel on a regular basis to visit potential and existing member business clients, branch locations and SEGs to ensure level of service meets credit union's quality service standards.
• Promote deposit accounts and services to businesses and manage the ongoing performance of the portfolio.
• Maintain eligibility and continuing education requirements necessary to obtain and maintain various licenses required to underwrite/analyze loans, sell insurance or any other Credit Union related product.
• Assist in the training and development of additional member business lending staff as required or necessary.
• Perform functions relating to loan services, to include providing information about the services, interviewing applicants, determining collateral needs and payment plans, reviewing, processing and closing loan applications. Approve consumer and member business loans up to authorized level, prepare all loan documents, schedule appointments, disburse funds, and mail notices following federal and Credit Union laws, regulations and policies. Communicate frequently with other credit union employees and CUSO staff.

Knowledge, Skills and Abilities:

Experience - A minimum of three years business lending or business credit analyst experience required. A minimum of three years of experience as a loan officer with lending authority at Service 1st may be considered in lieu of business lending experience. Must demonstrate proven business development and financial analysis skills. Experience analyzing business financial statements and assessing the viability of businesses is required. Knowledge of the Credit Union movement and philosophy is preferred.

Education - (1) A bachelor's degree in business, finance or related field, or (2) achievement of formal

certifications recognized in the industry as equivalent to a bachelor's degree (e.g. information technology certifications in lieu of a degree).

Interpersonal Skills - Work involves extensive personal contact with others and is of a personal or sensitive nature. Motivating, influencing, and/or training others is key at this level. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary and often requires the ability to influence and/or sell ideas or services to others.

Other Skills

• Excellent presentation, verbal and written communication skills are required.
• Must have experience in analyzing business financial statements and assessing the viability of businesses.
• Requires intermediate mathematical skills (calculations and concepts involving decimals, percentages, fractions, etc.)
• Must have excellent communication skills;
• Requires professional, well-developed interpersonal skills necessary for projecting and communicating a positive image.
• A valid state driver's license is required.
• Requires proficient personal computer skills with the ability to learn new software programs and adapt to digital first strategies and methods.

Physical Requirements

• Involves sitting most of the time. Walking and standing are required occasionally.
• Repetitive finger movements to perform typing or otherwise working with paper files and documents.
• Requires exertion of up to 20 pounds of force to occasionally move objects.
• Requires close visual acuity to prepare and analyze data and figures; view a computer terminal; read; assess work quality and operate a motor vehicle.

Work Environment

• State of Pennsylvania residency required.
• Position is eligible for a hybrid work from home schedule, as set and approved by the positions manager in accordance with the credit union's Remote Work policy. In order to be approved to work from home, a cable modem or fiber internet connection is required which must have minimum service speed of 10M download / 2M upload, with less than 1% packet loss. Internet service and modem are the employee's expense.
• Not substantially exposed to adverse environmental conditions.

This is not a complete statement of all duties and responsibilities comprising the position.

Service 1st Federal Credit Union provides equal opportunity without regard to sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by applicable law in employment and in our business activities.

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