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Company | EyeCare Associates, Inc. |
Address | Arab, AL, United States |
Employment type | FULL_TIME |
Salary | |
Category | Technology, Information and Internet |
Expires | 2023-09-29 |
Posted at | 7 months ago |
A Medical Receptionist employee is trained to act as the first point of contact for our patients where they set the tone for the patient's visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients.
- Answer phones (both external and internal); assure prompt, courteous service at all times
- Practice urgency at all times with patient's time, as well as doctor's time and schedule
- General office duties and cleaning to be assigned by manager
- Complete daily reconciliations / close day / countdown cash drawer
- Check out patients and collect correct payments
- Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
- Knowledge of common fees charged for common visits
- Manage patient flow in the office
- Comply with all company policies and procedures including HIPAA
- Double check insurance authorizations to ensure completion and build accurate flow sheets
- Ability to work weekends when applicable
- Commitment to work over 40 hours to meet the needs of the business
- Ability to grow, adapt, and accept change
- Desire to gain industry knowledge and training
- Reliable transportation that would allow employee to go to multiple work locations with minimal notice
- Demonstrates initiative in accomplishing practice goals
- Consistently creating a positive work environment by being team-oriented and patient-focused
- Ability to interact with all levels of employees in a courteous, professional manner at all times
- High school diploma or general education degree (GED); or one-year related experience and/or training; or equivalent combination of education and experience.
- While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel. The employee is frequently required to stand, walk, and sit. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
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