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Company | Southeast Mississippi Rural Health Initiative, Inc. |
Address | Janice, MS, United States |
Employment type | FULL_TIME |
Salary | |
Category | Hospitals and Health Care |
Expires | 2023-07-31 |
Posted at | 10 months ago |
Under the direction of the Health Center Manager, the Medical Receptionist performs a variety of tasks related to the development and maintenance of medical records. As a team member, the Medical Receptionist will demonstrate knowledge and skills to appropriately communicate and interact with the staff, patients, families and visitors of all age groups, while being sensitive to their culture and religious beliefs.
Job Responsibilities
Job Responsibilities
- Collect fees from patients at the time of visit or make payment arrangements
- Answers the telephone, takes messages and schedules appointments accurately
- Understand the importance of patient confidentiality
- Collect patient satisfaction surveys
- Assist the Health Center Manager as requested
- Complete end of the day reports and checking deposit slip with activity report
- Greet patients and visitors with a courteous professional manner
- Verify timecard at the end of each pay period
- Keys and checks daily charges for accuracy and makes necessary corrections
- Fax information to other locations in a timely manner
- Balance the cash box each morning and afternoon
- Make patient's follow up appointment
- Keep the work area clean and organized
- Prints and mails medical records in a timely manner
- Effectively scans charts into system daily
- Update patient information at each visit, which includes address, telephone number and insurance information and coverage
- Give patients receipts for payments
- Verify insurance accurately
- Maintains prompt and regular attendance
- Performs related work, as assigned
- Routinely checks the lobby for cleanliness
- Keep adequate supplies on hand
- Ability to deal with difficult patients
- Interviews all patients who apply for sliding scale payment plan accurately
- Maintain journal errors at or below acceptable level
- Notates in the medical record when a patient no shows or cancels an appointments
- Understand the computerized medical records system
- High school diploma or GED
- Some experience in a business/clerical related field
- Basic computer and typing skills
- Good written and oral communications skills in order to assist patients with necessary forms
- Ability to multi-task while demonstrating a positive professional attitude
- Basic knowledge of record keeping and filing systems
- Ability to frequently stand, squat, reach, use both right and left forearm rotation and walk
- Occasionally kneel, twist, have ability to grasp firmly, lift and carry, push and pull in excess of 10 lbs.
- Ability to continuously listen, visualize, have dexterity and eye-hand coordination, ability for simple grasping and speed work
- Show a dedication to duty, including a willingness to travel and work extended hours as necessary
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