Medical Receptionist (Flatwoods I) Part Time

• Handle patient/visitor inquiries and direct them to the appropriate persons according to their needs.
• Generates appropriate workers' compensation paperwork and patient document requests based on patient needs.
• At each patient check-in, verify insurance and select the correct insurance from Athena's pre-populated system.
• Prior to new patient arrival, will mail New Patient Packet to the address on file. Upon patient arrival, performs a complete and accurate registration in Athena using the information from the New Patient Packet.
• Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
• Greets patients in a professional, friendly, hospitable manner.
• Completes entire patient check-in and check-out processes based on established Athena procedures.
• Operate office equipment such as fax machines, copiers, credit card and check machines, phone systems, and other software applications.
• Provides callers with information such as company address, directions to company location, company fax numbers, company website, and other related information.

Education/Training/Experience:

• High School Diploma or equivalent

• Previous experience as a receptionist in medical practice and/or hospital reception preferred.

Hours: Monday and Tuesday 7am-5:30pm

Education

• High School or better