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Medical Office Assistant Ii
Company | MedStar Health |
Address | Washington, DC, United States |
Employment type | FULL_TIME |
Salary | |
Category | Hospitals and Health Care |
Expires | 2023-08-24 |
Posted at | 9 months ago |
General Summary Of Position
- Schedules patients' appointments and assists in the scheduling of the patients' appointments with other medical offices. Coordinates physician(s)' calendar, including patient appointments, surgeries, meetings, etc.
- Receives and screens telephone callers and visitors to the office. Responds to a variety of inquires, referring the inquiries of a technical nature to an appropriate staff member. Takes and forwards messages.
- May compile information for procedure and on-call schedules. Posts and distributes schedules to appropriate personnel, revising schedules as necessary.
- Receives, opens, and date stamps incoming mail. Reviews, sorts, and/or directs mail to the appropriate person in accordance with departmental policy.
- Transcribes dictation including patient narrative and/or discharge summaries, general correspondence, and memoranda. Types letters, requisitions, reports, etc. from handwritten copy and/or notes.
- May prepare exam room(s) between patients, based on procedure, and may assist physician in exam/procedure.
- Maintains office supplies and may assist in maintaining medical supply inventory for the department.
- Answers requests for new prescriptions and refills; submits requests to physician for authorization. Calls in prescriptions to pharmacy.
- Completes preliminary registration for new patients and updates information on existing patients (inpatients and/or outpatients); obtains necessary recertification/verification/ referrals, signatures, copies of insurance cards, etc. May coordinate pre-admission testing.
- Enters physician charges into billing system, ensuring appropriate insurance coverage and providing Patient Billing Services with appropriate referrals, authorizations, and operative reports. May review ICD-10 codes; works with medical personnel to reconcile errors and inconsistencies. Responds to billing related inquires from patients and/or Patient Billing Services. Accepts co-payments; may deposit payments or forward them to appropriate personnel.
- Establishes and maintains a variety of files, records, logs, charts, etc. including departmental files. Retrieves files, records, charts, and/or the information therein as necessary.
- High School Diploma or GED required
- May require up to l year of technical or other specialized training; and, depending on assigned department, training in secretarial/medical office support (e.g.: word processing, medical terminology, medical insurance/billing, etc.).
- 1 to 3 years experience as a secretary preferably in a doctor's office or medical environment required
- Requires the ability to read and write; and knowledge of grammar, and arithmetic including fractions and decimals.
- May require the use of standard office/medical equipment (i.e., typewriter, personal computer, data terminal, on-line printer, calculator, telephone, facsimile, copier, sterilizing equipment, blood pressure cuff, or tables); the preparation, comparison or checking of reports, records and related data; and basic use of formulas, charts, tables, drawings and knowledge of their application.
- More career opportunities closer to home—as the largest healthcare provider in the Baltimore-Washington, D.C. region, there are countless opportunities to grow your career and fulfill your aspirations.
- Comprehensive total rewards package—including competitive pay, generous paid time off, great health and wellness benefits, retirement savings, education assistance, and so much more.
- Strong emphasis on teamwork—our associates feel connected to each other and our mission as an organization. In return, our effective team environment generates positive patient outcomes and high associate satisfaction ratings that exceed the national benchmark.
- Strategic focus on equity, inclusion, & diversity—we are committed to equity for all people and communities. We continue to build a diverse and inclusive workplace where people feel a sense of belonging and the ability to contribute to equitable care delivery and improved community health outcomes at all levels of the organization.
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