Medical Insurance Billing Representative

GENERAL SUMMARY

Performs various accounts receivable activities for major hospital clientele. Places outbound telephone calls and accurately documents all information pertaining to client’s account utilizing PC based applications.

KEY RESPONSIBILITIES

 Follows up on outstanding accounts in a professional and consistent manner.

 Successfully operates a PC, software/applications, telephone, fax, scanner and copier.

 Accurately documents in PC system the proper actions taken on each account.

 Performs accurate administrative or clerical duties in a timely fashion.

 Maintains compliance with FDCPA, FCRA, HIPAA plus local, state and federal collection laws.

 Demonstrates attention to detail; achieves the determined production and quality expectations.

 Follows instructions and maintains workflow standards.

 Adheres to all company policies and procedures.

 Communicates effectively with staff and USCB management at all times.

 Performs special projects as assigned.

KNOWLEDGE, SKILL, AND ABILITY REQUIREMENTS

 Knowledge of medical terminology, coding, standard hospital operations and financial services preferred but not required.

 Certificate in medical billing & coding or equivalent preferred.

 Possesses knowledge, skill and ability to operate a PC, applications/software, telephone, fax scanner and copier.

 Displays excellent oral and written communication skills; possesses excellent organizational and follow up skills; meets deadlines.

 Possesses and demonstrates professional telephone demeanor and appearance.

 Interacts successfully with all levels of staff and management; responds positively to direction and supervision.

 Demonstrates the ability to work in a fast-paced environment; can multi-task.

 Displays the ability to keyboard 30 wpm; is proficient in Word, Excel and Outlook.

 Physical ability to sit at a workstation for 2 hours without interruption.

 Possesses a high school diploma or equivalent.

 Must successfully pass a criminal history screening.

Job Type: Full-time

Pay: $18.00 - $24.00 per hour

Benefits:

• Dental insurance
• 401(k)
• 401(k) matching
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work Location: One location