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Related keywords
- Medical Equipment Customer Service Representative
- Durable Medical Equipment Driver
- Local Medical Equipment Delivery Driver
- Medical Equipment Driver
- Medical Equipment Service And Delivery Driver
- Customer Service Driver
- Medical Equipment Delivery Driver
- Delivery Driver Medical Equipment
- Customer Service Representative Medical Equipment
- Medical Equipment Operations Customer Service
Medical Equipment Driver & Customer Service
Company | Rotech Healthcare |
Address | Richmond, KY, United States |
Employment type | FULL_TIME |
Salary | |
Category | Hospitals and Health Care |
Expires | 2023-10-14 |
Posted at | 7 months ago |
About Rotech
- Delivers, sets up and maintains equipment at the delivery address using company vehicle
- Works with location personnel to coordinate deliveries
- Manages all aspects of intake: answering the phone and receiving faxes, collecting patient and referral source information, data input into IMBS, printing tickets, assembling charts and processing paperwork
- Performs other duties as assigned
- Maintains referral log
- Prepares CMNs/SOPs for Sales Reps and documents on tracking log
- Educates the patient and/or caregiver on the safe use and maintenance of the delivered items
- Develops and maintains working knowledge of current products and services offered by the company and all applicable governmental regulations
- Coordinates verification of Medicare, Medicaid, and private insurance coverage information
- Maintains assigned company vehicle in a clean and safe working condition
- Prepares tickets for daily routes
- Monitors office supplies
- Reports equipment hazards and/or product incidents as required
- Completes all necessary delivery forms and paperwork including, but not limited to invoices, work orders, manifests and logs, patient care instructions, route sheets, etc.
- Assists with updating respiratory grid
- Available for on-call assignments as needed
- Provides service for walk-in patients
- Adheres to company policies and procedures in regards to using personnel protective safety equipment
- Observes additional needs that the patient may have and reports same during morning meeting
- Prepares complete and accurate files for Billing Department
- Travel via company vehicle required to patient’s homes for set-ups and reoccurring delivery
- Drug screen ( when applicable for the position )
- Valid driver’s license in state of residence with a clean driving record (when applicable for the position)
- Background investigation (company-wide)
- High school diploma or GED equivalent, required
- Experience with medical equipment, preferred
- One year of related work experience, preferred
- Medical terminology, preferred
- Work independently and as part of a team
- Effectively communicate in English; both oral and written
- Accurately perform simple mathematical calculations
- Maintain confidentiality, discretion and caution when handling sensitive information
- Interpret a variety of communications (verbal, non-verbal, written, listening and visual)
- Multi-task along with attention to detail
- Self-motivation, organized, time-management and deductive problem solving skills
- Microsoft applications; Outlook, Word and Excel
- Successfully demonstrates loading, unloading and proper tie down procedures as per company policy of transported cargo
- Office equipment; fax machine, copier, printer, phone and computer and/or tablet
- Mechanically inclined for the repair and troubleshooting of equipment
- Email transmission and communication
- Internet navigation and research
- Understands use of all applicable home respiratory equipment and supplies
- Requires driving a company vehicle for the majority of the workday
- Requires close vision to small print on computer and/or tablet and paperwork
- Keep face clean-shaven to ensure N95 Mask face-seal protection per OSHA guidelines
- Requires sitting, walking, standing, talking and listening
- Medical Evaluation and Fit Testing Compliance in a timely manner
- Annual Recertification
- Requires lifting (minimum of 65 pounds) and transporting of patient equipment
- Required to comply with Rotech Respiratory Protection & N95 Mask Fit Testing Policy
- Lift and carry office equipment at times
- Requires contact with patients and equipment with potential exposure to contagious pathogens
- Life Insurance and Disability
- Employee Discount Program
- Bonus and Incentive Opportunities
- Generous Paid Time Off and Paid Holidays
- Medical, Dental and Vision
- Cellular phone reimbursement
- Employee Recognition program
- 401k
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