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Medical Collector Work From Home
Company | HCA Healthcare |
Address | Nashville, TN, United States |
Employment type | FULL_TIME |
Salary | |
Category | Hospitals and Health Care |
Expires | 2023-10-03 |
Posted at | 8 months ago |
Description
- Education assistance (tuition, student loan, certification support, dependent scholarships)
- 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
- Retirement readiness, rollover assistance services and preferred banking partnerships
- Colleague recognition program
- Free counseling services and resources for emotional, physical and financial wellbeing
- Family support through fertility and family building benefits with Progyny and adoption assistance.
- Consumer discounts through Abenity and Consumer Discounts
- Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
- Referral services for child, elder and pet care, home and auto repair, event planning and more
- Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
- Employee Stock Purchase Plan with 10% off HCA Healthcare stock
- Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
- Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
- Work with patients and guarantors to secure payment on outstanding account balances.
- Work with other team members and management in a professional manner.
- Achieve passing quality review scores per unit requirements.
- Identify problem accounts and escalate as appropriate.
- Work within company attendance guidelines.
- Update the patient account record to identify actions taken on the account.
- Produce acceptable unit collection volumes.
- Provide excellent customer service.
- Maintain minimum production standards.
- Referring calls/accounts to appropriate parties based on customer inquiries. You will spend 90% of your day on the phone.
- Ability to work uninterrupted for shift (not including breaks/lunch)
- This is a work from home position that requires high-speed internet with 25 MB Download and 6 MB Upload. Wifi is not permitted.
- Minimum one-year related experience preferred, preferably in healthcare.
- Experience with collections in healthcare revenue space is preferred.
- High School Graduate or GED preferred
- Previous Call Center experience preferred
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