Medical Assistant (Uc) (Pd)

Provides front office support and direct patient care in the Urgent Care to patients under the direction of the medical staff. Utilizes skills under the Medical Assistant scope of practice to assess, plan and implement nursing interventions and assists medical staff to insure optimal patient care within established policies, procedures, and standards.
ESSENTIAL DUTIES

• All other duties or responsibilities as assigned.
• Maintains and promotes a clean, safe working environment.
• Coordinates aspects of patient visit including scheduling, registration, insurance verification and discharge.
• Supports overall clinical functions by ensuring smooth patient flow and optimal customer service.
• Provides direct patient care maintaining awareness of the condition, plan of care and needs of the patient including post visit follow-up communication and management as directed by the provider.

Minimum Education (or substitute experience) Required:

• Medical Assistant certification
• BLS within 6 months of hire

Education Preferred

• Phlebotomy/IV certification preferred
• Limited Scope X-Ray/ARRT certification preferred

Minimum Experience Required

• Some experience working in outpatient clinic/Urgent Care

Experience Preferred

• Knowledge of EMR system or ability to learn and use the district Electronic Medical Record system.
• One year’s experience working in an outpatient clinic/Urgent Care preferred.

Skills

• Excellent verbal and written communication
• Ability to maintain confidentiality.
• Must be able to withstand stressful situations.
• Ability to use communication skills to enhance learning through motivation, associations and repetition.
• Critical thinking skills
• Computer literacy in Microsoft Office.
• Bilingual preferred
• Must have the ability to work collaboratively with physicians and other members of the health care team.
• Strong organization skills with attention to detail and accuracy