Medical Assistant (Ob/Gyn))

Job Details

Description

ABOUT AUSTIN REGIONAL CLINIC:

Austin Regional Clinic has been voted a top Central Texas employer by our employees for over 10 years! We hare one of central Texas’ largest professional medical groups with 25+ locations and we are continuing to grow. We offer the following benefits to eligible team members: Medical, Dental, Vision, Flexible Spending Accounts, Time Off, 401(k), EAP, Life Insurance, Long Term Disability, Tuition Reimbursement, Child Care Assistance, Health & Fitness, Sick Child Care Assistance and Development. For more information visit https://www.austinregionalclinic.com/careers/

PURPOSE

Under close supervision of nursing leadership, supports provider practice by assisting with direct patient care duties, including patient call backs and refill request. May perform diagnostic testing, maintain supply inventory levels, and clean and maintain medical equipment. Carries out all duties while maintaining compliance and confidentiality and promoting the mission and philosophy of the organization.

Essential Functions

• Responsible for reviewing both Provider refill in basket and assisting with daily medication refill request using the ARC refill protocol.
• Responsible for reviewing EPIC triage call in basket for any callbacks.
• Rooms patients, takes and documents vital signs and prepares patients for provider exam.
• Regular and dependable attendance.
• Ensures laundry cart is stocked with fresh linens on a daily basis.
• Administers medication under physician’s direction and within the scope of practice as demonstrated by completion of training and testing.
• Follows the core competencies set forth by the Company, which are available for review on CMSweb.
• Follows clinic protocols.
• Works holiday shift(s) as required by Company policy.
• Follows directions given by nursing team leader or supervisor.
• Adheres to all company policies, including but not limited to, OSHA, HIPAA, compliance and Code of Conduct.
• Performs diagnostic testing such as EKGs, audiograms, typanograms, spirometry, and visual screenings as instructed and documents in EPIC EMR.
• Responsible for reviewing result note in basket and calling /informing patients of normal lab results.
• Cleans patient rooms as needed, including proper handling of dirty laundry.
• Provides patients with educational materials as directed.
• Ensures rooms are properly stocked and supplies are current and within expiration dates.

Other Duties And Responsibilities

• If able to assist patient in a non-clinical situation, will continue the call.
• Performs other duties within the scope of the unlicensed personnel as assigned.
• May maintain equipment (autoclaves, sterilizes, washes speculums, checks expiration dates, etc).
• Determines if the call is low acuity or high acuity by demonstrating strong listening skills.
• Refills medication following the ARC refill protocols.
• Forwards to the appropriate clinical staff member on duty if the call requires any clinical intervention.
• Utilizes the smart phrases when taking any phone messages and routing directly to the provider.
• May assist providers with procedures by setting up equipment, assisting with patient preparation, and cleaning and storing equipment after exam. Obtains applicable consents and completes all necessary documentation in EPIC EMR.
• Posts patient test results through patient’s mychart portal.
• May be responsible for answering incoming phone calls coming into nursing triage, which include the following:
• Responsible for (but not limited to): ADD symptoms/Questions, Medication Refill requests, Referral questions, request for copies of lab or immunization records, request for lab releasing to my chart, lab results if sign off by provider, general calls from pharmacies and medication not covered by their insurance.

Qualifications

Education and Experience

Required

• Medical Assistant experience, or
• Graduate of a medical assistant program.
• CNA/EMT/PCT(or other comparable experience) providing direct patient care, beyond Activities of Daily Living, including experience taking manual vitals and giving medications and/or injections, or
• Required to meet one of the following:
• High school diploma or equivalent.

Preferred

• Six (6) months or more experience as a Medical Assistant.

Knowledge, Skills And Abilities

• Excellent interpersonal & problem solving skills.
• Excellent computer and keyboarding skills, including familiarity with Windows.
• Ability to engage others, listen and adapt response to meet others’ needs.
• Excellent phone listening skills.
• Excellent computer and keyboarding skills, including familiarity with Windows.
• Ability to multi-task in a fast-paced environment and manage competing priorities.
• Excellent organizational skills.
• Ability to understand, recall, and communicate, factual information.
• Excellent customer service skills.
• Ability to align own actions with those of other team members committed to common goals.
• Ability to organize thoughts and ideas into understandable terminology.
• Ability to perform job duties in a professional manner at all times.
• Excellent verbal and written communication skills.
• Ability to apply common sense in performing job.
• Ability to manage competing priorities.
• Ability to administer medications & injections within scope of position within 90 days of hire.
• Knowledge of medical terminology.
• Ability to understand, recall, and apply oral and/or written instructions or other information.
• Ability to work in a team environment.

Certificate/License

Medical Assistant certification preferred. Current AHA approved Basic Life Support (BLS) Healthcare Provider Cardiopulmonary Resuscitation (CPR) course completion card.

Work Schedule: Monday - Friday 8:00am-5:00pm.

Qualifications

Skills

Behaviors

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Motivations

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Education

Experience

Licenses & Certifications