Medical Assistant, Non-Certified Jobs

Why ThedaCare?

Living A Life Inspired!

Our new vision at ThedaCare is bold, ambitious, and ignited by a shared passion to provide outstanding care. We are inspired to reinvent health care by becoming a proactive partner in health, enriching the lives of all and creating value in everything we do. Each of us are called to take action in delivering higher standards of care, lower costs and a healthier future for our patients, our families, our communities and our world.

At ThedaCare, our team members are empowered to be the catalyst of change through our values of compassion, excellence, leadership, innovation, and agility. A career means much more than excellent compensation and benefits. Our team members are supported by continued opportunities for learning and development, accessible and transparent leadership, and a commitment to work/life balance. If you’re interested in joining a health care system that is changing the face of care and well-being in our community, we encourage you to explore a future with ThedaCare.

Benefits, with a whole-person approach to wellness –

• Lifestyle Engagement
  • e.g. health coaches, relaxation rooms, health focused apps (Wonder, Ripple), mental health support
• E.g. health coaches, relaxation rooms, health focused apps (Wonder, Ripple), mental health support

• E.g. minimal or zero copays, team member cost sharing premiums, daycare
• Access & Affordability
  • e.g. minimal or zero copays, team member cost sharing premiums, daycare

About ThedaCare!

Summary :

The Case Manager for Opioid Use Disorder Treatment in Primary Care coordinates interdisciplinary treatment for patients being treated with opioid use disorder in primary care clinic(s) at Thedcare-Waupaca. they serve as a single point of contact for patients with opioid use disorder and reduce the burden of care on MA/LPN/RN staff. The Medical Assistant Non Certified provides patient-centered, specialized, evidence-based care across the continuum using a team based approach to meet the physical and psychosocial needs of the patient. Under the supervision of the physician, advanced practice clinicians, RN, or nurse leader, performs patient-centered care. Through collaborative practice with members of the care team, is responsible for patient outcomes that meet the high quality of care provided by ThedaCare. Contributes to the goals of the clinic by being accountable for the delivery of compassionate, safe care and demonstrated commitment to continuous growth and professional development.

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KEY ACCOUNTABILITIES:

Support patients being treated for opioid use disorder in primary care clinic at Thedacare Waupaca (may expand to other clinics as able). Work with patients to identify and address barriers to treatment such as transportation problems, payment, insurance, coordination with probation/parole and criminal justice system. Meet with patients during the first week of treatment for opioid use disorder, both current patients and past patients. Coordinate refills for Buprenorphine for stable patients including pending refills, reviewing PDMP, reviewing last urine drug screen and forwarding refill to prescriber. Follow up with patients on registry on a regular basis. Facilitate referrals to substance use disorder counseling, peer recovery support, Behavioral Health Collaboration manager. Help coordinate treatment with ED and inpatient settings. Help develop protocols for intake and treatment of patients with opioid use disorders. Help with community outreach about treatment for opioid use disorder. Help with stigma reduction and other educational efforts for clinic staff. Receives and executes orders from the overseeing, delegating, or supervising physician or advanced practice clinician. Rooms the patient, obtains and documents vital signs and pertinent health information, validates medication reconciliation completion, and prepares patient for examination. Provides documentation support for complex documentation in electronic health record during provider visit. Assists in meeting the care needs of the patient in collaboration with the care team to ensure quality, cost-effective and safe patient care practices. Addresses situations or decisions to ensure patient concerns and needs are met. Reinforces patient education to improve care outcomes and safe patient practices. Assists the provider/RN in performing and documenting tests and procedures. Assists in discharging the patient at the completion of the office visit reinforcing the after visit summary. Aids in the completion of medication, laboratory, and radiology orders as needed with oversight from a Certified/Registered Medical Assist, RN or Provider. Demonstrates professional and therapeutic relationships with patients, families, team members, and providers. Participates in patient panel management. Works with care team members to monitor patients who would benefit from recommended health screening, preventative services, and established chronic disease tracking interventions.

QUALIFICATIONS:

• Graduate of a medical assistant program; OR
• High school diploma or GED
• Completion of the following coursework: medical terminology, phlebotomy, anatomy & physiology, and pharmacology
• Two years of clinical healthcare experience; OR
• Within fifteen (15) months of employment, must have valid certification or registration through the American Association of Medical Assistants (AAMA) or American Medical Technologist (AMT) or National Healthcare Association (NHA) or National Center for Competency Testing (NCCT) or a valid State of Wisconsin Licensed Practical Nurse. Some departments may require additional certifications.
• Excellent organizational skills
• Experience with opioid use disorder treatment, ideally including behavioral treatments and medications
• American Heart Association Basic Life Support (BLS) or CPR certification for healthcare providers

PHYSICAL DEMANDS:

• Manual dexterity and hand-eye coordination to perform patient care procedures
• Job classification is exposed to blood borne pathogens (blood or bodily fluids) while performing job duties
• Ability to move freely (standing, stooping, walking, bending, pushing, and pulling) and lift up to a maximum of Fifty (50) pounds without assistance

WORK ENVIRONMENT:

• Occasional high noise level in work environment
• Frequent exposure to sharp objects and instruments
• Possible exposure to communicable diseases, hazardous materials, and pharmacological agents
• Occasional contact with aggressive and or combative patients
• Standing and/or walking for extended periods of time
• Transporting patients and/or equipment from one location to another; little likelihood for injury if proper body mechanics and procedures are followed
• Occasional exposure to moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, and risk of electrical shock

Position requires compliance with department specific competencies.

I understand that this is a summary of job responsibilities and does not create contractual terms and conditions and is subject to change in order to meet organizational needs. My employment with ThedaCare is “at-will”.

I have read and understand the job description for my position. I agree to comply with the corporate policy and all laws, rules, regulations and standards of conduct relating to my position. As team member, I understand my duty to report any suspected violation of law or the standards of conduct to my immediate supervisor or the Corporate Compliance Officer.

Focus - opioid use disorders

Scheduled Weekly Hours:

32

Scheduled FTE:

0.8

Location:

ThedaCare Physicians - Waupaca - Waupaca,Wisconsin

Overtime Exempt:

No