Medical Assistant Gastro Jobs

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Essential Duties and Responsibilities include the following. Other duties may be assigned.

1.

Good communications and customer service skills.

2.

Attends mandatory department/unit meetings.

3.

Adheres to policy and procedure regarding attendance.

4.

Adheres to policy and procedures department dress code policy.

5.

Maintains Baptist Health Medical Group annual core competencies.

6.

Maintains Baptist Health Medical Group annual clinical competencies.

7.

Attends all required safety training programs and can describe his/her responsibilities related to general safety, department/service safety, specific job related hazards, and national patient safety goals.

8.

Ensures positive customer relations interactions

• Manages difficult or emotional customer situations

• Responds promptly to customer needs

• Meets commitments
• Solicits customer feedback to improve service
• Responds to requests for service and assistance

9.

Maintains Patient Safety

10.

Maintains Patient Privacy

11.

Ensures a positive working relationship with clinical nurse educator with the ability to receive constructive feedback concerning clinical performance; with the ability to apply corrective measures in the timeframe required.

Key Accountabilities/competency

Key Accountability

Weight

1.

Communicates effectively with patients and other staff.

• Visible to all patients in waiting area while calling patients to exam room.
• Identifies self by name and department when answering the phone.
• Notifies patient of office delays and checks on patients in exam rooms every 10-15 minutes during office delays.
• Voice tone is professional and courteous at all times.

2.

Maintains all patient information with strict confidentially.

• Conducts all verbal communications regarding patient care in a private area.
• Information on charts not exposed to public view.
• Demonstrates ability to accurately convey explanations as necessary of lab and x-ray preparation.
• All chart list are maintained (covered or turned) so that patient information can’t be read.
• Appropriately disposes of all confidential patient information.

3.

PATIENT CARE FUNCTIONS

• Collects, labels and routes specimens.
• Cross-trains in other departments as time permits.
• Obtains and records pain scale on each clinic visit. (excluding injections only visits and visits to receive test results)
• Obtains weight and record in chart on each clinic visit.
• Accurately records vital signs.
• Maintains up to date BCLS certificate.
• All patients’ messages are addressed before the end of office hours daily.
• Accurately completes request for procedures to be completed in other areas such as Lab, X-ray, EKG, etc.
• Dictates patient notes in Medical record according to protocol.
• Performs other duties as assigned based on clinical department within scope of practice
• Obtain height and record in chart on yearly in primary care areas.
• All allergies are verified on the front of the charts at each visit.
• Obtains adult blood pressure on each clinic visit.

4.

Provides a safe and clean environment for patient care in the clinic setting.

• Follows hand-washing protocol.
• Utilizes Personal Protective Equipment (PPE) appropriately
• All items are checked monthly for expiration dates
• Applies removes and disposal of non-sterile gloves according to Protocol.
• Sharps containers are maintained at a safe level.
• All solutions in secondary containers are labeled with a pre-printed information label.
• All dirty linen are placed in the appropriate receptacle and emptied in the appropriate location daily.
• Flat surfaces are cleaned at the end of office daily.
• Only items contaminated with blood or body fluids are disposed in Hazardous Waste containers labeled Bio-Hazard.
• Checks refrigerator temps and records the temperatures daily according to Baptist Health Associates Policy and Procedure
• Exam rooms are neat and uncluttered.
• Exam rooms are stocked with necessary supplies and are re-ordered weekly to maintain minimal amount of supplies.

5.

Medication/Solutions are stored according to Policy

• Assures all sample drugs are stored and dispensed according to Policy and Procedure
• Any injectable drugs in a multi-dose vial will be dated and initialed upon opening and discarded 28 days from the date opened.

If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!

Employees will be expected to comply with Baptist Health’s infectious disease and vaccination policies, which include but may not be limited to compliance with BHS’ mandatory vaccination policies for influenza and COVID unless reasonable accommodations are needed under applicable law

Baptist Health is an Equal Employment Opportunity employer.