Massage Therapist Jobs

Join the team responsible for crafting a fresh landmark that emphasizes cultural appreciation among colleagues and the pursuit of greatness. At Raffles Boston, we recognize the immense worth of our distinct cultural heritage, and we are dedicated to ensuring that it is comprehended and embraced by each team member. This commitment begins the instant a prospective colleague connects with us and extends throughout their entire journey with the hotel.

The Massage Therapist is responsible for ensuring the seamless delivery of massage and body treatments. Adhering to the brand standards and providing guests with the highest levels of service.

Job responsibilities include, but are not limited to:

• Promote wellness and accommodate guests to achieve their goals.
• Escort guests to and from treatment rooms, and other spa areas as requested by guests.
• Report any treatment room defects to spa management to ensure prompt follow up.
• Ensure uniform and appearance is tidy and professional, in line with grooming standards.
• Maintain cleanliness of work area throughout shift, sanitizing and properly store tools and equipment at the end of each shift.
• Periodically ascertain guest comfort, safety and privacy throughout the service. Direct all efforts toward guest satisfaction.
• Provide massage and body treatments to guests.
• Prepare treatment room and work areas at the beginning of each shift.
• Maintain current skills and license in specialized area per state requirements.
• Keep up to date with current techniques and modalities related to the field of work.
• Handle guest incidents in accordance with Raffles Standard Operating Procedures, and informing supervisor/manager.
• Assess guest needs and inquire about contraindications prior to service commencing.
• Follow all company policies and procedures.
• Promote and upsell treatments and retail suited to guest needs.

• Certified and skilled in performing various modalities of massage.
• Proficiency in all components of massage, anatomy and physiology.
• Sound understanding of spa and wellness.
• Able to communicate clearly and professionally among team members and towards guests.
• 2 years’ experience in a luxury spa environment preferred.
• Passion for guest care.
• Must possess current and valid license as a massage therapist in Massachusetts.

• Employee benefit card offering discounted rates in Accor worldwide for you and your family.
• Personalized development opportunities across Accor's extensive brand portfolio.
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
• Excellent Company benefits including medical, dental, vision and life insurance.