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Company

Brasada Ranch

Address Powell Butte, OR, United States
Employment type FULL_TIME
Salary
Category Hospitality
Expires 2023-08-08
Posted at 10 months ago
Job Description
Job Overview
Brasada Ranch is a very special getaway and community for our Members, Guests, and Team Members. The stunning, panoramic views of the Cascade Mountains are the perfect backdrop to spend the day away from home. We specialize in making lifelong memories for people visiting us from all around the world, and for making lifelong memories with each other working as a team at this wonderful resort. At Brasada, we are building something special that is more than just a job. It is an opportunity for an experience that will stay with you.
As a member of our spa team, you will work with and be a part of a close knit family that look out for each other and thrive as a team. You will help maintain a calming atmosphere for all guests on their getaway and use that same sense of calm to focus your energy to a stress-free work environment.
The Massage Therapist administers professional massage and body treatments to our guests. They must have a thorough knowledge of numerous massage modalities, possess a general understanding of body treatments and be willing to train in our spa's specific massage and body treatment offerings. They must possess excellent communication skills and be able to learn the product and service knowledge necessary to effectively provide wellness solutions to meet the needs of our guests. They must hold and maintain a current state license.
Spa Brasada management will be providing brand specific training on all treatments that we offer to our members and guests. Commissions and tips from services performed are offered in addition to the hourly rate provided and noted in the job posting. Our Massage Therapists also have the ability to make commissions on all products sold as well.
General Responsibilities
  • Actively promote the spa, treatments, services and retail, as well as programs, promotions and/or discounts available.
  • Be available for weekends and holidays.
  • Properly care for equipment and use proper amounts of product to assist with cost controls.
  • Be on time for your shift, prompt with each appointment and perform services within the appropriate time allotted for the service.
  • Perform prep work, properly clean and restock room as required.
  • Be flexible with your schedule, supporting the needs of the spa.
  • Provide consistent professional massage and body treatments in accordance with spa protocols and accepted certification practices.
  • Communicate to management any and all occurrences involving staff or guests in the spa that require attention.
  • Provide accurate, appropriate and immediate responses to all requests by guests.
  • Have complete knowledge and understanding of all services and products offered.
  • Regularly attend, participate in and support training and staff meetings for the spa.
  • Possess the ability to work without direct supervision.
  • Assist in all areas of spa operation as requested by management.
  • Uphold the standards of sanitation and sterilization as directed by law and the spa's policies and procedures.
  • Maintain a positive attitude and contribute toward a quality work environment.
  • Effectively inform and educate our guests about specific wellness concerns.
  • Communicate to management any and all occurrences involving staff or guests in the spa that require attention.
  • Handle guests' questions and concerns professionally and courteously.
Qualifications / Experience
  • Must be a team player.
  • Excellent communication and listening skills, as well as basic computer knowledge.
  • Enjoy working with people and possess a friendly and outgoing personality.
  • Must have enthusiasm and possess excellent customer service skills.
Job Posted by ApplicantPro