Marketing & Fan Engagement Coordinator

The Tennessee Titans strive to be an ELITE franchise in the National Football League, excelling both on and off the field. Our mission is to win, serve, and entertain our fans, community and one another by living through our values in everything we do. We value Excellence, Leadership, Improvement, Teamwork, and Execution.

The Tennessee Titans are looking for a strategic and enthusiastic coordinator to activate Titans marketing events, programs, and campaigns. The Coordinator is responsible for helping brainstorm (plan), promoting, and executing a variety of team brand building and fan engagement initiatives year-round. The Coordinator will report to the Director of Marketing & Fan Engagement, work in collaboration with the Marketing team, coordinate across other departments, and oversee the day-to-day execution of marketing programs and events.

Responsibilities:

• Support (manage) year-round programming plan for Titans Kids Club (Rac-Pack), Titans Hangouts, Titans Resident Appreciation Program, in-market outreach, and more, including content creation coordination utilizing Wrike, events, promotional efforts, etc.
• Assist with other duties as assigned.
• Maintain inventory of giveaways and merchandise for the Marketing department.
• Activate year-round marketing programs and events, including Training Camp, Kickoff Week, Gameday Hangouts, Tailgates, and more, aimed at measurably strengthening the relationship between the team and key fan segments.
• Serve as main point of contact on daily communication with Titans Kids Club, fan group leaders, and Titans Hangout bar managers.
• Coordinate all merchandise ordering and delivery logistics to successfully activate marketing initiatives, events, and promotions.
• Assist with preparing presentation materials on program strategy, growth, and campaign/event recaps.
• Maintain fan engagement platform databases and record event details and other relevant data and communication points in CRM.
• Collaborate with internal groups to plan, communicate, and execute all aspects of marketing programs and events, including Partnerships, Ticketing, Business Intelligence, and Creative teams.
• Execute in-market advertising tactics and seek out new fan development and grassroots marketing opportunities that align with the brand and maximize opportunities for growth.
• Work closely with the digital team to ensure marketing programs, events and promotions are up to date on web/social/app and that content and graphics is refreshed on a regular basis.

Qualifications:

• Excellent writing, proofreading, and communication skills, including creation of compelling and strategic proposals, documentations, and presentations.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Strong work ethic and outstanding attention to detail.
• Bachelor’s degree in Marketing, Business Administration or related field required
• Uphold the organizational E.L.I.T.E. standards.
• Collaborative working style, with strong written and verbal communications.
• Knowledgeable about the latest technology, social media, and cultural trends.
• 1-2 years of marketing, branding, event planning, or similar experience.
• Highly organized with ability to independently manage multiple projects simultaneously.
• Operate with integrity and respect with all internal and external business endeavors.
• Proven track record of managing successful fan marketing programs and events.
• Extremely proficient in Microsoft Office including Word, Excel, PowerPoint, and Outlook
• Experience working in a fast-paced environment with the ability to meet deadlines, multi-task and prioritize.

NO PHONE CALLS OR EMAILS, PLEASE. Unfortunately, we are unable to update candidates on the status of their applications. Those selected for further consideration will be contacted by someone from the Tennessee Titans.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.