Marketing- Email Delivery Sr. Associate

Job Summary:
The Business Systems Analyst on the Email Build team will manage all aspects of an email build and deployment for the Channel execution team, including, but not limited to, scripting dynamic content into an existing HTML file, segmentation of customer lists based on campaign requirements and deploying those campaigns. In addition, you should have experience with campaign and timeline management, creative development oversight, collaboration with agencies/vendors, measuring and reporting key metrics for email campaigns, and process adherence through the established workflow.

Job Responsibilities:

• Will be the point of contact to address anomalies and troubleshooting of the solution to identify source issues while working across teams to manage resolution (including working with Salesforce on defect resolution)
• Working with those stakeholders - you will build out the email campaigns - from start to finish - on the deployment platforms - deploying these marketing and servicing emails to our customers according to schedule.
• Responsible for solution design and execution of Marketing Cloud, ensuring best practices are followed and the full features of the solution are utilized
• Meeting with your stakeholders within the department and internal/external agencies, this role will assist in the gathering of requirements, providing analysis of the path forward - and develop and execute against those final requirements.
• Ensure audit trails and quality control steps are in place to anticipate problem areas in advance where possible
• Identify areas of improvement and make actionable recommendations to increase operational efficiency and user adoption.
• Build, test, and deploy complex email campaigns that include a combination of A/B tests, audience splits, and dynamic personalization, Enhance existing HTML for mobile-responsive emails via HTML, CSS and/or AmpScript.

Required Qualifications, skills and capabilities:

• Good understanding of SQL,PHP and JavaScript
• Team player with excellent interpersonal skills, ability to collaborate, self-motivated, energetic, \"can-do\" attitude in a fast-moving environment
• At least 1 years' experience as email developer on the Salesforce Marketing Cloud platform is strongly preferred.
• Familiarity with both QA and QC in a digital / development environment.
• Familiarity with Email Delivery and Campaign Management
• 4 year college degree, preferably in Information Systems, Business, Marketing or related-field.
• Intermediate to advanced proficiency with HTML, and AmpScript - Ability to use HTML and AmpScript to solve template creation challenges is preferred.

Preferred Qualifications, skills and capabilities:

• Experience presenting to clients or other decision makers to present and sell ideas to various audiences (technical and non-technical)
• Ability to interact successfully with cross-functional teams and build collaborative relationships.
• A strong desire to learn and passion for digital marketing, research and analytics
• Detail-oriented, with the ability to multi-task and prioritize based on changing requirements.

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

Equal Opportunity Employer/Disability/Veterans