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Marketing Automation Manager Jobs

Company

Teladoc Health
Address , Remote
Employment type FULL_TIME
Salary $86,000 - $125,000 a year
Expires 2023-06-27
Posted at 11 months ago
Job Description

Teladoc Health is a global, whole person care company made up of a diverse community of people dedicated to transforming the healthcare experience. As an employee, you’re empowered to show up every day as your most authentic self and be a part of something bigger – thriving both personally and professionally. Together, let’s empower people everywhere to live their healthiest lives.

Summary of Position:

Teladoc Health is seeking a Marketing Automation Manager to join our Consumer Marketing Operations team. This role will be responsible for designing, implementing, testing, launching, and tracking marketing automation journeys and campaigns using Salesforce Marketing Cloud. The Marketing Automation Manager will work closely with the Loyalty & Retention Marketing team, engineering teams, and other cross-functional partners to translate business requirements into reality. The ideal candidate will have a strong technical background and the ability to understand complex multi-channel journeys and automations in Salesforce Marketing Cloud.

Essential Duties and Responsibilities:

  • Create dynamic content using Ampscript for a personalized user experience.
  • Develop automations involving SQL queries to segment data from our data warehouse and populate data extensions.
  • Be a trusted and strategic marketing technology subject matter expert (SME) to the marketing team and cross-functional teams
  • Partner with the engineering and data science teams on implementation plans, including defining data flows to and from SFMC.
  • Construct dashboards and reports to update stakeholders on campaign results.
  • Collaborate with other Marketing Automation team members on campaign architecture and team processes.
  • Create data extensions and data pipelines to be used for journey ingestion, segmentation, and dynamic content.
  • Build journeys and automations using Salesforce Marketing Cloud, including business requirements gathering, design, implementation, testing, launch, and tracking.
  • Partner with stakeholders to meet business requirements for marketing campaigns.

Qualifications Required for Position:

  • Familiarity with Agile software development process a plus.
  • Ability to manage multiple complex projects simultaneously.
  • Bachelor's degree or equivalent experience (master’s degree a plus).
  • Prior involvement in QA process and understanding of end-to-end testing practices.
  • Proficient with SQL, AMPScript , HTML, CSS (SSJS a plus).
  • Critical thinker with creative solutions to solve challenges and meet business requirements.
  • Excellent communication and organizational skills. Strong ability to work cross-functionally.
  • Experience with API integration and working with software engineers.
  • Proficient use of Workfront and JIRA.
  • Demonstrated ability to execute successful projects with minimal guidance.
  • 3+ years of technical experience with marketing campaign development, preferably in Salesforce Marketing Cloud (ExactTarget).

The base salary range for this position is $86,000 - $125,000. In addition to a base salary, this position is eligible for performance bonus, RSU’s, and benefits (subject to eligibility requirements) listed here: Teladoc Health Benefits 2023 . Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable for all full-time positions.

Why Join Teladoc Health?


A New Category in Healthcare: Teladoc Health is transforming the healthcare experience and empowering people everywhere to live healthier lives.
Our Work Truly Matters : Recognized as the world leader in whole-person virtual care, Teladoc Health uses proprietary health signals and personalized interactions to drive better health outcomes across the full continuum of care, at every stage in a person’s health journey.
Make an Impact: In more than 175 countries and ranked Best in KLAS for Virtual Care Platforms in 2020, Teladoc Health leverages more than a decade of expertise and data-driven insights to meet the growing virtual care needs of consumers and healthcare professionals.
Focus on PEOPLE: Teladoc Health has been recognized as a top employer by numerous media and professional organizations. Talented, passionate individuals make the difference, in this fast-moving, collaborative, and inspiring environment.
Diversity and Inclusion: At Teladoc Health we believe that personal and professional diversity is the key to innovation. We hire based solely on your strengths and qualifications, and the way in which those strengths can directly contribute to your success in your new position.
Growth and Innovation: We’ve already made healthcare yet remain on the threshold of very big things. Come grow with us and support our mission to make a tangible difference in the lives of our Members.

As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status or pregnancy.

Teladoc Health respects your privacy and is committed to maintaining the confidentiality and security of your personal information. In furtherance of your employment relationship with Teladoc Health, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA). Personal information is defined as: Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information. Teladoc Health’s Notice of Privacy Practices for U.S. Employees’ Personal information is available at this link.