Manufacturing Planning Associate Jobs

We are in search of an experienced Planning Associate. You will provide service support to our customers in an office setting within complete COVID-19 guidelines. This position does not require in-person customer contact. You must be committed to providing outstanding customer service. The target is to ensure excellent customer service standards, provide meticulously accurate manufacturing quotes, respond efficiently to customer inquiries, and maintain high customer satisfaction. Our company has been in business for more than 65 years. We offer great benefits and are willing to provide training to the right candidate who demonstrates a solid work ethic and great account service skills. Responsibilities:

• Patience in learning the quoting process. This has a long learning curve
• Strong ability to take in technical info and translate it into costing
• Identifying and assessing customers' needs to achieve satisfaction
• Ability to multi-task, prioritize, and manage time effectively
• Microsoft Office Suite Proficiency
• This position will provide the successful candidate with the chance to learn new skills, work as a team, and build a career
• Ability to learn quickly and adapt
• Learning our manufacturing operation and translating that knowledge into quoting/costing of manufactured products
• Offering support and solutions to customers in accordance with the company's customer service policies and guidelines, in a friendly and professional manner.
• Mechanically inclined
• Effective telephone communication skills, with the ability to discuss and problem-solve situations that could arise with the customer
• Ability to read basic prints
• Ability to learn industry specs and research standards
• Excel proficiency
• 2+ years of customer support experience costing/quoting in the manufacturing industry
• Building sustainable relationships and trust with customer accounts through open and interactive communication
• General office administration support Skills needed:
• Strong attention to detail
• Achieve and maintain rapport with customers and work to give them the best possible service regularly
• Trend or manufacturing accounting experience a plus This job could be perfect for you. Apply! We look forward to meeting you! Our company has a full benefits package including health, dental, and vision. We offer paid holidays, paid vacation days, paid sick days, and a 401K plan. Our company remains open as an essential business to serve our communities by delivering critical supplies. Salary is commensurate with experience and proven ability 1st shift Job Type: Full-time As an EOE/AA employer, our company will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status. Job Posted by ApplicantPro
• Good with math including decimal conversion
• Positive and professional demeanor