Manager-Procurement Jobs

As a member of the Global Procurement team, the Manager eProcurement, is part of the Global Operations (GO) organization, which is known for taking ideas into implementation across all brands, disciplines, and continents and reports to the Director, eProcurement. This role provides functional eProcurement expertise and consultative support to regional and property teams for Managed properties in the US and Canada and CALA. This position is responsible for the development, deployment, maintenance, and measurement of the processes and tools to successfully manage eProcurement and inventory of the platform implementation. This role will primarily focus on implementation and support of HotShop eProcurement and inventory platform for all new openings and property conversions. The Manager has broad knowledge and understanding of the procure to pay ecosystem, providing support and driving initiatives with the context of procurement goals, knowledge of finance policies, and expertise in using the platform.

This position will assist the Director, eProcurement in leading eProcurement and Inventory implementations and support for all hotels and users throughout US and Canada and CALA. The position will report to the Director, eProcurement.

CANDIDATE PROFILE

Education and Experience

Required

• 3+ years of progressive related work experience in Accounting, Finance, Business Acumen, preferably in hospitality field
• Customer support experience including issue research and resolution
• 4-year bachelor's degree from an accredited university in Accounting, Finance, Business Administration, or related major
• Ability to travel approximately up to 50% of the time
• Familiarity with purchasing/procurement, finance and inventory processes and policies and associated systems. Data analysis and manipulation skills; critical thinking and ability to work with data sets from multiple support ticket tracking tools

Preferred

• Strong analytical and data management skills
• Enterprise mindset; able to work with diverse stakeholders with focus on developing and integrating best practices across all brands & businesses
• Strong focus on the customer, both internal and external
• Thorough knowledge of the principles, procedures, and techniques of accounting, and of financial records and transactions including, but not limited to, generally accepted accounting principles
• Effective verbal and written communications to interface well with properties, Finance teams, MBS/AHS, BirchStreet Systems, Procurement, and suppliers.
• Self-motivated
• Ability to communicate important technical information effectively with non-technology managers
• Strong business acumen
• Ability to communicate important finance information and policy effectively with non-finance managers

CORE WORK ACTIVITIES

• Assists or leads system deployments for new openings/transitions/exits to ensure key finance processes are supported.

• Monitors and manages the implementation progress and deployment of eProcurement and Inventory solutions to vendors and business functions.

• Identifies trends, successes, and areas of need or opportunity and provides recommendations for training solutions.
• Performs other duties as assigned to meet business need
• Is open to and encourages others to Collaborates across various disciplines including Global Procurement, Operations and Finance
• Effectively obtains and manages resources to capitalize on business opportunities
• Regularly reviews position IDs for all users to ensure compliance with finance policy. Escalates any requests and/or system configurations that are deviations from policy.
• Participates in the development of systems design solutions to meet finance and operations needs and improve user experience.
• Manages system data to support development and roll out of procurement initiatives, provides processes and communications that create accountability with project team to drive results.
• Identifies trends, successes, and areas of need or opportunity and provides recommendations for training solutions. Monitors support tickets and provides assistance to resolve.
• Compiles, analyzes, and reports on procurement spend data.
• Maintains ownership of standard operation procedures for procure to pay system and provides recommendations for continuous improvement Communicates procurement activities within procurement, finance, and other disciplines.
• Provides assistance for the implementation and deployment of eProcurement and Inventory solution with vendors and business functions.
• Negotiates effective solutions by knowing when to compromise and by winning concessions
• Reviews scorecard reporting to the properties, which is a mix of financial and process metrics, and includes recommendations/observations.
• Drives alignment to finance and operation’s policies and procedures, provides support to hotel and area finance teams to resolve conflicts.

LEADERSHIP COMPETENCIES

Create Belonging - Build relationships by promoting an environment of collaboration, trust, respect, opportunity, and inclusion.

• Uses effective communication strategies to build and maintain relationships.
• Monitors partner/customer satisfaction; anticipates and responds to feedback.
• Seeks out differences in perspective and creates a friendly and welcoming environment.
• Maintains awareness of evolving partner/customer and associate needs.

Develop Others - Develop diverse, inclusive, and high performing talent and teams.

• Reinforces an environment that supports feedback and ongoing development by communicating and modeling clear performance standards.
• Brings together the appropriate mix of associate knowledge and skills by leveraging professional networks to attract top talent, supporting recruitment and on-boarding efforts, and coaching others on effective hiring decisions.
• Models and coaches team on scope of decision-making authority and ensures clear leadership accountabilities are in place.
• Promotes inclusion and engagement; identifies and reports concerns related to equity and fair treatment, giving all associates the opportunity to achieve their full potential.

Lead Change - Courageously lead change, innovation, inspire others through optimism, and adapt to changing business needs.

• Models courage, flexibility, and optimism when managing multiple demands or changing priorities, communicates need for change, how it impacts work, provides resources and coaching, and adjusts team priorities as needed.
• Makes complex decisions by collaborating with others, seeking and sharing information with others, identifying and evaluating alternatives, and involving and gaining support from key stakeholders.
• Determines how change impacts stakeholders and communicates concerns to leadership.

Learn & Excel - Apply professional expertise while seeking out and integrating diverse perspectives and learning opportunities.

• Sets career goals and identifies development areas for self and others; uses resources and challenging assignments to help achieve goals and develop self and others.
• Maintains advanced technical knowledge and skills to model and coach others on completing complex technical assignments, solves advanced technical issues, and identifies and communicates innovative technical approaches for improving processes or business functioning.
• Gathers, shares, and uses information about industry and discipline trends, competitors, and best practices.

Deliver Results - Set ambitious goals, create alignment, and drive execution.

• Manages team workload by delegating assignments appropriately, prioritizing group activities based on importance, urgency, and impact to goals, as well as ensuring team members have the equipment, materials, and other resources needed to accomplish their work.
• Creates an environment that encourages accountability, high standards, innovation, and has clear performance expectations.
• Sets and tracks goal progress for self and others, communicates key milestones and deadlines, breaks down barriers to accomplishing work and goals, and ensures timely completion of work.