Manager, Food Services- Upmc Mercy

UPMC Mercy is searching for an experienced Food Service Manager to support our Patient Services area of the Dietary Department! This salaried role will oversee the staff responsible for feeding our patients and will work primarily Monday-Friday daylight hours. If you have at least 4 years of food service experience and at least 2 years of leadership experience, we invite you to apply today! Come join our incredible Dietary team and help continue to exceed our patient expectations.

A Food Service Manager engages associates in the food and nutrition operations with focus on patient, customer and associate safety and satisfaction. They are responsible for the management of food service systems that provide nutritious and high quality, safe food. They also maintain cleanliness and sanitation of food service areas and equipment. They will prepare work and vacation schedules, perform competency checks, inspect job flows and determine work assignments by position. A Food Service Manager will train, coach and direct associates in reporting area.
Responsibilities:

• Maintains the electronic food and nutrition services tools provided and keeps up with updates and changes to ensure the highest percent of accuracy
• Manages and controls resources and materials to ensure quality and adequacy fo supply
• Plans and implements programs/activities to meet the needs of patients/customers in accordance to budgetary expectations and quality assurance standards
• Performs annual customer service training for all front and back of house associates as appropriate
• Directs and supervises the daily food service operations compliance according to HACCP and regulatory requirements
• Manages and maintains the food service systems that provide for high quality, high satisfaction outcomes.
• Implements and maintains monitors tools/mechanisms to perform operational analysis to achieve successful outcomes
• Directs and mentors students
• Plans, controls and monitors budget standards and expectations by maintaining expenses and man-hour utilization
• Supervises the recruitment, hiring, and training of workforce; assures competency of personnel through approved hospital mechanisms.
• Provides daily huddles, regular in service and continued education opportunities for all facilities food and nutrition staff

• HS Diploma/GED required, Bachelor's preferred
• Must be able to accommodate flexible scheduling including weekends and holidays. Good oral/written communication skills
• 4 years relevant experience required 2 years relevant leadership experience required

Licensure, Certifications, and Clearances:
Allegheny County Health Dept or Servsafe certification required within 6 months of hire

• Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran