Unfortunately, this job posting is expired.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Related keywords
Some similar recruitments
Manager, Claims Operations- Supplement Team: Remote
Recruited by USAA 10 months ago
Address Raleigh, NC, United States
Data Analyst - Claims
Recruited by Trillium Health Resources 11 months ago
Address Greenville, NC, United States
Ambulatory Telephone Triage Nurse, Urology, Ft
Recruited by Wake Forest Baptist Health 1 year ago
Address , , Nc
Telephone Nurse Triage, Infectious Disease
Recruited by Wake Forest Baptist Health 1 year ago
Address , , Nc
Operations Manager (Remote) Jobs
Recruited by TrialCard 1 year ago
Address Morrisville, NC, United States
Manager, Claims Operations- Triage: Remote
Company | USAA |
Address | Raleigh, NC, United States |
Employment type | FULL_TIME |
Salary | |
Category | IT Services and IT Consulting,Financial Services |
Expires | 2023-07-31 |
Posted at | 10 months ago |
Why USAA?
- Handles escalations and makes appropriate decisions based on the policy.
- Creates conditions for success removes obstacles, leads and champions change.
- Responsible for ongoing coaching and driving awareness so employees understand how their work and contributions support the overall claims and Enterprise strategies.
- Facilitates and guides employees through skill identification and developing for career progression Supports projects by serving as a subject matter expert.
- Hires, develops, and coaches claims employees for results delivery.
- Follows written risk and compliance policies and procedures for business activities.
- Proactively identifies opportunities to improve operational effectiveness, member experiences and processes providing feedback to internal partners
- Achieves optimal productivity through managing workload volumes, staffing, training needs, and identifying and implementing appropriate solutions.
- Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.
- Responsible for ongoing monitoring of work to ensure consistent execution of processes and adherence to guidelines and frameworks.
- Consistently coaches employees on claims handling and identifies opportunities to improve overall process and engagement.
- Inspects and reviews quality of claim files and provide feedback to employees as appropriate.
- Identifies and manages existing and emerging risks that stem from business activities and the job role.
- Experience using and interpreting data to make decisions.
- 6 years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with demonstrated proficiency.
- Demonstrated leadership, initiative, customer service and/or claims handling skills.
- Bachelor’s Degree OR 4 additional years of related experience beyond the minimum required may be substituted in lieu of a Degree (10 years of experience in lieu of a degree).
- 2 years of direct team lead, supervisory or management experience.
- Acquisition and maintenance of applicable insurance adjuster license within 6 months’ time in role.
- Bachelor’s degree
- Familiarity with salvage procedures, identifying possible subrogation files, as well as claims systems and photo imaging
- Strong negotiation, investigation, and computer skills
- Advanced knowledge of auto claims contracts and interpretation of case law
- Auto physical damage manager experience
- Good computer skills to include working knowledge of CCC One estimating platforms, Total Loss evaluation systems and Excel spreadsheets
- Currently possess, or has the ability to acquire and maintain, I-CAR Platinum class status
-
Systems Analyst - Excel, Xml, Sql, Scripting
By CyberCoders At Salt Lake City, UT, United States 8 months ago
-
(Senior) Finance & Shared Services Manager
By Catholics For Choice At Washington, DC, United States 8 months ago
-
Paralegal - Probate Administration
By CyberCoders At Miami, FL, United States 8 months ago
-
Account Executive - Automotive Software
By ECW Search At United States 8 months ago
-
Construction Project Coordinator Jobs
By CyberCoders At River Falls, WI, United States 8 months ago